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Nathan Shedroff Hugh Dubberly Thomas J. McLeishMay 8, 2026
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Catt SmallApril 30, 2026
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Johnny MichaelsenApril 23, 2026
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Eric ShumakeApril 22, 2026
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Meghan BausoneApril 17, 2026
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Himanshu BharadwajApril 16, 2026
"Operations and customer experience are two sides of the same coin."
Sara ConklinApril 10, 2026
"Recommendations are where insights go to die unless they connect explicitly to decisions and outcomes."
Eric ShumakeApril 9, 2026
"When you’re doing a survey, think about if it can be done in a way that is much more accessible."
Samuel MartinMarch 27, 2026
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