Jack Moffett
Senior Manager of UX, Boeing
Jack Moffett is a UX manager in Boeing Global Services' Customer Experience team where he is supporting DesignOps efforts for Training Solutions and Digital Aviation Solutions, building a UX training program, and managing a CX metrics team. With degrees in both Graphic Design and Interaction Design, over 20 years of enterprise experience, and well over a decade of adjunct teaching, he has a wealth of knowledge about design process, methods, tools, and practice and the passion to share it with others.
Jack has designed software tools for Boeing, Lockheed Martin, Shell, DaimlerChrysler, Eaton, and many organizations within the U.S. military, including Joint Service Explosive Ordnance Disposal, Naval Reactors, and NCIS. He has authored two books, co-founded IxDA Pittsburgh, speaks at conferences regularly, and writes about design on designaday.tumblr.com.
Rosenverse talks by Jack:

" The analytics team isn’t yet deeply involved in roadmap prioritization but aims to influence teams to do so. "
UX Metrics That Matter and The Future of our Design at Scale Conference: A Community Conversation (Videoconference)
September 22, 2022

" We embed UX selectively in a few value streams and try to train others to balance research and design activities on their own. "
SAFe or Sorry? (Videoconference)
May 29, 2019

" I try to position the system as an enabling force for designers to do their work better and succeed better. "
Discussion
June 9, 2016