Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" Design ops is about removing friction so creativity can flow. "
Scale is Social Work (Videoconference)
March 19, 2020
" Surviving victory means don’t celebrate too soon. It’s a game of inches. "
Setting the Table for Dynamic Change
October 24, 2019
" We expanded design’s role from just UI or visual design to much broader experience design. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Change fast, listen hard is our motto: be prepared for change and adjust quickly based on data. "
Flow and Superfluidity for Design Orgs
November 7, 2018
