Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" Design Ops needs to be flexible and change as the organization and culture evolve. "
Scale is Social Work
March 19, 2020
" Design ops is not just about design; if we aren’t considering the system, then we’re destined to fail. "
Setting the Table for Dynamic Change
October 24, 2019
" We’re humans having human experiences and remembering that is key. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" If we improve areas of friction on behalf of the design department, people’s ability to achieve goals will increase. "
Flow and Superfluidity for Design Orgs
November 7, 2018
