Jeff Gothelf
Author of Sense & Respond, Co-founder of Sense & Respond Learning
Rosenverse talks by Jeff:
" Everyone has a customer — whether external users, third-party vendors, or internal colleagues; those humans consuming your product are your customers. "
Who does what by how much?
November 20, 2025
" Calling it Lean UX might have limited its impact because people think UX is just for 'those people'. "
The Intersection of Lean and Design
January 10, 2019
" Disruptive innovation is about changing customer behavior, not shipping features. "
Innovation Studios: the Engines of Enterprise Experimentation
May 14, 2015
" The Netflix grid experience that was simplest and offered no genre picking actually won, showing users are lazier than they think. "
Discussion
May 14, 2015