Natalia Radywyl
Head of Research and Capability, Today
Dr. Natalia Radywyl is a researcher, designer, and academic with expertise in ethnography, design research, public policy, service design, environment design, and facilitation. Her clients have ranged from Fortune 500 and government, to NGOs and the community sector. She is currently the research and evaluation director at the Public Policy Lab in New York City. Prior to this role she led the design research practice at Fjord NYC, worked in public policy as a social research consultant to Australian Federal and State government clients, held academic research fellowships to evaluate how civic technologies strengthen neighborhood resilience, as well as design fellowships with non-profits working in civic services and urban design. She teaches in the Design for Social Innovation program at the School of Visual Arts in NYC, regularly publishes, presents, and runs workshops about her work, and has a PhD from The University of Melbourne, Australia.
Rosenverse talks by Natalia:

" We created a customer experience matrix to assess organizational culture and capability for co-design, which is a reality check. "
Co-Designing New Power in Australia's Public Sector
November 16, 2022

" Frontline staff tend to have the least amount of power of all these people in the system. "
Civic Design at Scale: Introducing the Public Policy Layer Cake
December 9, 2021