Sarah Williams
Principal Designer, Verizon
Sarah Williams is a Principal Designer at Verizon, focused on designing innovative products and services for customers, employees, and society, and helping to elevate the culture of design within the organization through thought leadership. Sarah is passionate about organizing and championing teams around human-centered design practices to build strong relationships and create actionable solutions.
Rosenverse talks by Sarah:
" It’s not enough to just write down principles—they must be operationalized and made actionable for different teams. "
Verizon_A Framework for CX Transformation
January 8, 2024
" Creating experience principles helped democratize design decision-making across teams inside and outside the design group. "
A Framework for CX Transformation
June 11, 2021
