Sharon Bautista
Staff User Experience Researcher, Mozilla
Sharon Bautista is a Chicago-based user experience researcher and designer. She is currently on the Firefox User Research team at Mozilla and has previously led UX teams both agency-side and in-house. Sharon also teaches and mentors graduate students in Northwestern University Master’s in Learning and Organizational Change program.
Rosenverse talks by Sharon:
" Fred, the sleepy eyed baker, was a prominent example of being customer centric before CX was even a thing. "
Time to Make the Donuts: How User Research Helped Bridge Disparate Teams
January 8, 2024
" The journey metaphor is better than a sprint or marathon because transformation is ongoing without a defined finish line. "
Theme 4: Discussion
January 8, 2024
