Sharon Bautista

Staff User Experience Researcher, Mozilla

Sharon Bautista is a Chicago-based user experience researcher and designer. She is currently on the Firefox User Research team at Mozilla and has previously led UX teams both agency-side and in-house. Sharon also teaches and mentors graduate students in Northwestern University Master’s in Learning and Organizational Change program.

Rosenverse talks by Sharon:

Sharon Bautista

" About 7% of our daily active users print from the browser, which in raw numbers is about 6 million people. "

Time to Make the Donuts: How User Research Helped Bridge Disparate Teams

January 8, 2024

Sharon Bautista

" We recommend pausing the focus on NPS score to coach behaviors that drive long-term customer relationships. "

Theme 4: Discussion

January 8, 2024

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