Sharon Bautista
Staff User Experience Researcher, Mozilla
Rosenverse talks by Sharon:
" It's commonplace for at least two browsers to be available because some critical web-based tools work on some browsers and not on others. "
Time to Make the Donuts: How User Research Helped Bridge Disparate Teams
January 8, 2024
" We recommend pausing the focus on NPS score to coach behaviors that drive long-term customer relationships. "
Theme 4: Discussion
January 8, 2024