Briana Thomas
Senior Design Producer, Zendesk
Briana is a Senior Design Producer at Zendesk where she drives UX design quality, processes and frameworks to drive the customer-facing experiences in Product Design. Prior to Zendesk, she was a Design Program Manager for the Conversational AI Design team at Capital One. Outside of elevating design work in her day to day she is passionate about actively recruiting minority talent at her company. Briana is a proud alumni of Howard University in Washington D.C. and will endlessly nerd out about Afro-futurism and speculative design to create a better future.
Rosenverse talks by Briana:
" We decided to let it rip with clarity about who we were as a team and what we wanted to achieve. "
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
September 24, 2024
" Product equity teams measure and address bias, gender, race issues in generative AI proactively. "
The Big Question about Impact: A Panel Discussion
September 24, 2024
" We created an effectiveness scale with seven criteria to ground our recommendations in real data. "
When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org
September 30, 2021
