Erika Flowers
Principal Service Designer, Author, Facilitator
Erika Flowers presently works at Insulet tackling the challenges of people living with diabetes. She joined NASA as a civil servant and Digital Service Exp
Erika Flowers presently works at Insulet tackling the challenges of people living with diabetes. She joined NASA as a civil servant and Digital Service Expert in 2023 after working at the digital collaboration startup Mural as an Senior Principal Experience Strategist. Previously, she worked for Intuit as an Innovation Catalyst and Design Strategist for the QuickBooks and TurboTax financial products. The last decade of her career has been focused on collaboration methods, human centered design practices, service design, and the facilitation of co-creative workshop.
Rosenverse talks by Erika:
" Don’t build a toy project; build a real business product so user needs drive your design and code iterations. "
The Handoff is Dead: Design-Led Engineering with AI Agents
March 4, 2026
" If you don’t know the type of trip, how do you choose your vehicle? "
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future
June 10, 2025
" We use frameworks in Mural that come with built-in instructions enabling asynchronous facilitation. "
Introduction to MURAL for UX
June 11, 2021
