Introduction to MURAL for UX
Summary
Participating in a project or meeting with MURAL and not sure where to start? Learn the basics about the structure, experience, and key features of the app to succeed while collaborating, all from the perspective of a UX practitioner.
Key Insights
-
•
Mural is designed as a remote-first digital workspace that supports hybrid and distributed teams.
-
•
The platform enables spatial and relational organization of ideas, which aligns better with brain processing than linear slideshows.
-
•
Mural includes facilitation tools like Summon, voting, and timers to guide workshops and collaborative activities.
-
•
Visual collaboration in Mural spans ideation, research, low-fi wireframing, and high-fi review phases.
-
•
Mural integrates frameworks such as Lean UX Canvas and Luma Institute methodologies enabling asynchronous facilitation.
-
•
Mural serves as a virtual office space that breaks down traditional barriers of seniority and location by democratizing input.
-
•
Design teams can import high-fidelity assets from tools like Figma into Mural to engage stakeholders unfamiliar with those tools.
-
•
Mural excels in consultant and research contexts where structured, choreographed remote workshops are critical.
-
•
Visitors and users might have restricted permissions such as image uploading depending on admin settings.
-
•
Mural helps replace physical printouts and whiteboards with a shared digital canvas for comments, edits, and annotations.
Notable Quotes
"I use mural for a lot of research where I create interactive co-creative experiences with customers."
"Mural is not just a digital whiteboard — it is the digital office space where collaboration happens across time and space."
"With Mural, information is delivered two ways, not just one; everyone can contribute and view together."
"Holding down the C button lets you drag connectors to visually link objects in Mural."
"We use frameworks in Mural that come with built-in instructions enabling asynchronous facilitation."
"Mural’s facilitation superpowers allow you to conduct workshops with 30 people divided into groups seamlessly."
"We put high-fidelity designs in Mural so stakeholders unfamiliar with Figma can still comment and interact."
"Mural democratizes collaboration by letting people contribute regardless of seniority or location."
"You can pan around by holding the space bar and dragging to explore the Mural canvas freely."
"Most presentations at Mural happen inside Mural itself — slides are becoming a thing of the past."
Or choose a question:
More Videos
"Good design needs better PR and the government has to be actively involved in the process."
Sofía Delsordo Kassim VeraPublic Policy for Jalisco's Designers to Make Design Matter
December 8, 2021
"Good UX is good business."
Product and Design at Bloomberg: A 15-year Evolution
December 6, 2022
"We don’t have dedicated user researchers, but designers and PMs conduct most research here."
Liza Pemstein Jane DavisScaling Research Via an Ops First Model at Clever
March 27, 2023
"Ethics and power in design are changing and need to continue evolving over the next decade."
Kara KaneTheme One Intro
November 16, 2022
"The challenge of prioritization increases when decisions are adaptive, systemic, and dynamic."
Mark Interrante Harry MaxAI for Prioritization (3rd of 3 seminars)
July 11, 2024
"Involving people with disabilities from the start reveals impact and usability issues that automated testing simply cannot catch."
Sam ProulxOnline Shopping: Designing an Accessible Experience
October 3, 2023
"Roadmap amnesia is real — every new thing wipes out weeks of priorities from stakeholders’ minds."
Rich MironovHow Can Product Managers and UXers Help Each Other (and Why are Product Folks so Annoying Sometimes)?
December 6, 2022
"Nobody asked for this damn thing, nobody funded it, but we just made it."
Juhan SoninDesign Now! The Agenda for Action
September 4, 2025
"I’m dreaming of a world where women-centricity is so ingrained that frameworks like this don’t need to exist anymore."
Mansi GuptaDrawing from Feminist Practice to Make Inclusive Design Operational
September 9, 2022
