Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Introduction to MURAL for UX
Gold
Friday, June 11, 2021 • Design at Scale 2021
Share the love for this talk
Introduction to MURAL for UX
Speakers: Erik Flowers
Link:

Summary

Participating in a project or meeting with MURAL and not sure where to start? Learn the basics about the structure, experience, and key features of the app to succeed while collaborating, all from the perspective of a UX practitioner.

Key Insights

  • Mural’s Summon feature helps facilitators guide all participants’ attention by synchronizing their view in the workspace.

  • Users can add stickies, connectors, and icons from a searchable library (the noun project) to visually organize ideas easily.

  • Image insertion and asset sharing can be restricted at an admin level, which impacts some collaboration scenarios.

  • Mural transcends traditional whiteboarding by acting as a comprehensive digital office space for hybrid and distributed teams.

  • Facilitation superpowers such as meeting timers, anonymous voting, and structured workshop flows distinguish Mural from other visual tools.

  • Mural supports the entire design lifecycle: research, ideation, wireframing, high-fidelity review, and delivery communication.

  • High-fidelity designs are often imported into Mural to make them accessible to stakeholders unfamiliar with design software like Figma.

  • Built-in frameworks and templates, like the Lean UX Canvas and those from Luma Institute, provide guided workflows and asynchronous facilitation.

  • Mural facilitates collaboration across seniority levels, geography, and time zones by making the workspace equally accessible to all contributors.

  • Many organizations use Mural to replace slide decks, making presentations spatial and interactive rather than linear and passive.

Notable Quotes

"I’m gonna use a mural facilitator feature right now called Summon, which brings everyone to what I’m viewing."

"You can just double-click and a sticky will appear—super easy for capturing quick ideas."

"Mural is not just the digital whiteboard; it’s kind of the digital office space where you get together and do stuff."

"It democratizes collaboration across time and distance and seniority so everyone can contribute equally."

"Most presentations here at Mural take place on the canvas, slides are pretty much a thing of the past."

"You don’t have to follow along with me—you can venture around the canvas on your own and explore."

"I use Mural for lots of research where customers participate and co-create in real time."

"Mural replaces printouts and lets you comment on wireframes or high-fi designs without needing complex design tools."

"The strength is in the facilitation and education, supporting choreographed workshops and guided collaboration."

"You can drag in frameworks like Lean UX Canvas or Agile risk walls to carry out your own workshops asynchronously."

Ask the Rosenbot
Jack Moffett
UX Metrics That Matter and The Future of our Design at Scale Conference: A Community Conversation (Videoconference)
2022 • Enterprise Community
Tiffany Cheng
Designing in a Pandemic: Integrating Speed and Rigor
2022 • Design at Scale 2022
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Enterprise UX 2023
Gold
Kristin Sundermeyer
Design Ops Metrics
2021 • DesignOps Summit 2021
Gold
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Kara Kane
Theme One Intro
2022 • Civic Design 2022
Gold
Ari Zelmanow
Dark Side of Democratization (Videoconference)
2023 • Advancing Research Community
Saara Kamppari-Miller
DesignOps for Inclusive Design and Accessibility (Videoconference)
2022 • DesignOps Community
Victor Udoewa
Radical Participatory Research: Decolonizing Participatory Processes
2022 • Advancing Research 2022
Gold
Susan Simon-Daniels
War Stories LIVE! Susan Simon-Daniels
2020 • Advancing Research 2020
Gold
Jilanna Wilson
Distributed Design Operations Management
2019 • DesignOps Summit 2019
Gold
Dave Malouf
The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 1) (Videoconference)
2022 • DesignOps Community
Carl Turner
You Can Do This: Understand and Solve Organizational Problems to Jumpstart a Dead Project
2023 • Advancing Research 2023
Gold
Matt LeMay
You Don’t “Get” Anyone to Do Anything
2022 • Design in Product 2022
Gold
Feleesha Sterling
Building a Rapid Research Program (Videoconference)
2023 • Enterprise Community
Angelos Arnis
Navigating the Rapid Shifts in Tech's Turbulent Terrain
2023 • DesignOps Summit 2023
Gold

More Videos

Alex Hurworth

"Knowledge is power; empowering communities leads to better conservation outcomes."

Alex Hurworth Bonnie John Fahd Arshad Antoine Marin

Designing a Contact Tracing App for Universal Access

October 23, 2020

Laine Riley Prokay

"Time commitment for onboarding interns was close to 25%, maybe 50%, of at least two weeks, easing as they became familiar with roles."

Laine Riley Prokay Lisa Gordon

Carving a Path for Early Career DesignOps Practitioners

September 9, 2022

Eniola Oluwole

"If you come with a big idea, they’ll try to dial you back to the smallest iota you can test first."

Eniola Oluwole

Lessons From the DesignOps Journey of the World's Largest Travel Site

October 24, 2019

Nathan Shedroff

"Strategy should be continuous, circular, and evolve with every action the organization takes."

Nathan Shedroff

Double Your Mileage: Use Your Research Strategically

March 31, 2020

Sam Proulx

"Mobile live captions can caption any sounds around the user in real time, making it a powerful accessibility tool."

Sam Proulx

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World

November 17, 2022

Feleesha Sterling

"The program creates predictability so teams know when to submit questions and when findings will come."

Feleesha Sterling

Building a Rapid Research Program (Videoconference)

May 18, 2023

Neil Barrie

"Overlaying cultural dialogue on journey maps reveals impactful insights that need to be validated but are promising."

Neil Barrie

Widening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture

March 25, 2024

John Devanney

"A well framed project is a rare thing — it’s also a creative exercise that unleashes teams’ possibilities."

John Devanney

The Design Management Office

November 6, 2017

Katy Mogal

"One analyst became our research associate by diving deep into the diary videos and organizing the data."

Katy Mogal

But Do Your Insights Scale?

March 12, 2021