Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Introduction to MURAL for UX
Gold
Friday, June 11, 2021 • Design at Scale 2021
Share the love for this talk
Introduction to MURAL for UX
Speakers: Erik Flowers
Link:

Summary

Participating in a project or meeting with MURAL and not sure where to start? Learn the basics about the structure, experience, and key features of the app to succeed while collaborating, all from the perspective of a UX practitioner.

Key Insights

  • Mural’s Summon feature helps facilitators guide all participants’ attention by synchronizing their view in the workspace.

  • Users can add stickies, connectors, and icons from a searchable library (the noun project) to visually organize ideas easily.

  • Image insertion and asset sharing can be restricted at an admin level, which impacts some collaboration scenarios.

  • Mural transcends traditional whiteboarding by acting as a comprehensive digital office space for hybrid and distributed teams.

  • Facilitation superpowers such as meeting timers, anonymous voting, and structured workshop flows distinguish Mural from other visual tools.

  • Mural supports the entire design lifecycle: research, ideation, wireframing, high-fidelity review, and delivery communication.

  • High-fidelity designs are often imported into Mural to make them accessible to stakeholders unfamiliar with design software like Figma.

  • Built-in frameworks and templates, like the Lean UX Canvas and those from Luma Institute, provide guided workflows and asynchronous facilitation.

  • Mural facilitates collaboration across seniority levels, geography, and time zones by making the workspace equally accessible to all contributors.

  • Many organizations use Mural to replace slide decks, making presentations spatial and interactive rather than linear and passive.

Notable Quotes

"I’m gonna use a mural facilitator feature right now called Summon, which brings everyone to what I’m viewing."

"You can just double-click and a sticky will appear—super easy for capturing quick ideas."

"Mural is not just the digital whiteboard; it’s kind of the digital office space where you get together and do stuff."

"It democratizes collaboration across time and distance and seniority so everyone can contribute equally."

"Most presentations here at Mural take place on the canvas, slides are pretty much a thing of the past."

"You don’t have to follow along with me—you can venture around the canvas on your own and explore."

"I use Mural for lots of research where customers participate and co-create in real time."

"Mural replaces printouts and lets you comment on wireframes or high-fi designs without needing complex design tools."

"The strength is in the facilitation and education, supporting choreographed workshops and guided collaboration."

"You can drag in frameworks like Lean UX Canvas or Agile risk walls to carry out your own workshops asynchronously."

Ask the Rosenbot
Sohit Karol
Designing Delightful Listening Experiences: Mixed Methods Research in the Age of Machine Learning
2020 • Advancing Research 2020
Gold
Sarah Brooks
Theme Three Intro
2022 • Civic Design 2022
Gold
Tricia Wang
From Users to Shapers of AI: The Future of Research
2024 • Advancing Research 2024
Gold
Steve Sanderson
Discussion
2015 • Enterprise UX 2015
Gold
Chris Geison
Theme 1 Intro
2022 • Advancing Research 2022
Gold
Melissa Tsang
From Insights to Action: Driving Business Values through DesignOps
2024 • DesignOps Summit 2020
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • Design at Scale 2022
Gold
Noel Lamb
Cultivating Business Partnerships to Grow Research Ops (Videoconference)
2022 • Advancing Research Community
Jonathan Fairman
Integrating generative AI into enterprise products: A case study from dscout
2024 • Designing with AI 2024
Gold
Mike Davidson
Fireside Chat
2022 • Advancing Research 2022
Gold
Courtney Kaplan
Taking it to the next level: Career paths in DesignOps
2018 • DesignOps Summit 2018
Gold
Abby Covert
Stuck? Diagrams Help (Videoconference)
2022 • DesignOps Community
Iram Shah
Closing Keynote: The View from the Top
2019 • Enterprise Experience 2019
Gold
PJ Buddhari
Meet Spectrum, Adobe’s Design System
2021 • Design at Scale 2021
Gold
Indra Klavins
A Design Ops Girl in a Dev Ops World
2019 • DesignOps Summit 2019
Gold
Meredith Black
Scaling Design Culture
2017 • DesignOps Summit 2017
Gold

More Videos

"Empathy is not just for users but also vital for stakeholders, developers, and colleagues."

Shaping design, designers and teams

November 8, 2018

Sabrina Mach

"Design often ends up being a means to fix what development has already delivered."

Sabrina Mach Nina Wainwright

How to Design Your Design Operating Model

September 29, 2021

Samuel Proulx

"Disability isn’t a problem with a person; it’s something that happens when we fail to enable them."

Samuel Proulx

Invisible barriers: Why accessible service design can’t be an afterthought

December 3, 2024

Saara Kamppari-Miller

"Accessibility is not just a checklist item that needs to be checked before something ships, it’s a methodology embedded from the start."

Saara Kamppari-Miller

DesignOps for Inclusive Design and Accessibility (Videoconference)

May 26, 2022

Briana Thomas

"Dana and Davis weren’t seen on stage at Adobe Max, but you felt their impact throughout the experience."

Briana Thomas

The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams

September 24, 2024

Adam Cutler

"The hardest part about remote is making design reviews feel collaborative and team-based."

Adam Cutler Karen Pascoe Ian Swinson Susan Worthman

Discussion

June 8, 2016

"It’s kind of difficult to break the rules when they’re not very clear and they’re not really there."

Operationalizing DesignOps

November 7, 2018

Leah Buley

"If you are spinning and can’t get your team aligned, the issue is you have not talked to real customers recently."

Leah Buley Joe Natoli

Ask Me Anything with Leah Buley and Joe Natoli, co-authors of The User Experience Team of One (2nd edition)

October 8, 2024

Nathan Shedroff

"Most strategy is done pretty poorly; it's misleading, sloppy, and often ignored after it's produced."

Nathan Shedroff

Double Your Mileage: Use Your Research Strategically

March 31, 2020