Patrizia Bertini

" Design ops is still an emerging field; a lot of unknowns, and we’re still defining the industry - Zi. "

" If you don’t have clarity over strategic goals and context, you’ll have impact but not the right or maximum impact. "

" Italian teams are more satisfied with their design strategy than Latin American ones, which focus more on inner operational work. "

" We need to bring positivity back into design practice; design should be optimistic about the future. "