Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" Designing services that increasingly span the blurred lines between our digital and public worlds. "
Theme Three Intro
November 18, 2022
" We have to respect people's power rather than in-powering them. "
Reflect and Chart Forward
December 10, 2021
" We are curious what resonates most with you and the signals of change you see in your own life and practice. "
Theme 3 Intro
December 10, 2021
" Doctors using the Quality Payment Program portal were so frustrated they were quitting or considering quitting Medicare due to complex and opaque systems. "
Fireside chat with Sarah Brooks and Jen Pahlka (Videoconference)
October 21, 2021
" You need support from the top down, but that’s not enough; grassroots support is equally critical. "
Scaling Impact with Service Design (Videoconference)
March 25, 2021
