Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" Connecting the conversations from earlier days with a lens on physical public spaces. "
Theme Three Intro
November 18, 2022
" Resilience, faith, and optimism are key themes for our future in civic design. "
Reflect and Chart Forward
December 10, 2021
" Yesterday, we heard about the tools and mindsets needed to navigate careers, write RFPs, conduct testing, and build trust. "
Theme 3 Intro
December 10, 2021
" Career public servants wanted to do user research but needed permission and training to do it effectively. "
Fireside chat with Sarah Brooks and Jen Pahlka (Videoconference)
October 21, 2021
" I’m trying out life-centered design because we live in a biosphere, not just a human world. "
Scaling Impact with Service Design (Videoconference)
March 25, 2021