Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" We’ve seen reflections from you all through Slack throughout the conference. "
Theme Three Intro
November 18, 2022
" Future-facing regulatory structures can avoid post-traumatic innovation by anticipating technology’s social impacts. "
Reflect and Chart Forward
December 10, 2021
" Anticipating and acting on risk turns uncertainty into inspiration for informed action. "
Theme 3 Intro
December 10, 2021
" The policy was about walking distance as the crow flies, but that wasn’t walkable—so the policy needed to change. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
" Changing people’s relationship with change is key, especially where rules-based culture can stifle innovation and risk-taking. "
Scaling Impact with Service Design
March 25, 2021