Tony Turner
UX Lead, Progressive Insurance
Tony Turner is a certified UX career coach, product designer and user researcher. Tony has 10 years of experience working at various companies with different products such as document management, healthcare machinery and insurance systems doing product design and user research. He also leads work in DesignOps activities at his current company such as evaluating and procuring new tools, process change management, developing KPIs/metrics and building a knowledge repository.
Tony has a degree in Cognitive Science as well as certifications in UX from Human Factors International. He also has a career coaching certification. He applies his coaching training to helping folks get into the UX field and thrive in it through his company Swell Coaching.
Rosenverse talks by Tony:
" The story curve suggests interruptions should happen mid-flow, not too early or too late in the session. "
Interrupted UX - Add A Dose of Reality To Usability Testing
March 11, 2022
" Knowledge repositories enable storytelling that builds empathy for end users by showing their journey longitudinally. "
Capturing Deep Insights
September 30, 2021
