Jackie Ho

Design Practice Lead, VMware

As a Senior Designer and Practice Lead at VMware Pivotal Labs, Jackie works with client leadership teams to adapt agile software development practices at enterprise scale. In addition to coaching User-Centered Design, Lean Product Management, and Balanced Team practices, Jackie views her true deliverables at the end of an engagement as the leadership teams now equipped with tools and principles to support their teams working in a new way. In her time spent with commercial and federal organizations, Jackie has found her latest passion in team structures and how we might foster alignment and accountability in rapid growth environments.

Rosenverse talks by Jackie:

" Growth boards helped us identify teams that hit their runway early and needed to pivot or spin down, reallocating resources strategically. "

Lead Effectively While Preserving Team Autonomy with Growth Boards

January 8, 2024

" Service design is very up-and-coming, but there’s still a long way to go in thinking about the entire user journey. "

Theme 2: Discussion

January 8, 2024

Rosenverse People Everyone

Dave Gray

Author of Liminal Thinking, Founder of the School of the Possible

Dolly Parikh

Impact Strategy Fellow, The Nature Conservancy and Founder, Aloki Design Labs

Nathan Shedroff

Co-author of Blind Spot and Make It So; author of Design Is the Problem

Thomas J. McLeish

Lecturer, UC Berkeley & CCA

Hugh Dubberly

Designer, Design Theorist, and Educator

Shivanjali M.

Research Operations Manager, SumUp

Catt Small

Staff Product Designer at Dropbox and Author of The Staff Designer

Johnny Michaelsen

Director of Design & Research Operations @ Wise

Eric Shumake

Principal Researcher at HXRlabs.com

Meghan Bausone

Doctor of Design, NC State University

Himanshu Bharadwaj

Founder, Joyful Design

Sara Conklin

Customer Operations Manager, Vayu

Samuel Martin

CEO/Founder, SDM Consulting (Co-Design Institute)

Louis Rosenfeld

Founder, Publisher, & CEO, Rosenfeld Media

Basel Fakhoury

CEO & Co-founder, User Interviews

Kalee Dankner

Research Operations, LinkedIn

Petra Rajkov

Senior UX Researcher & Research Advocate, UXtweak

Lauren Galanter

Research Operations Program Manager, Elsevier

Bruce Falk

Contracting Officer, United States Holocaust Memorial Museum

Jon Temple

Design Principal for AI & Automation User Experience, IBM

Maria Rosala

Director of Research, Nielsen Norman Group

Caroline Jarrett

Author of Surveys That Work

Justyna Parmee

Product Researcher, Survicate

Kate Towsey

Author of Research That Scales

Erin Weigel

Author of Design for Impact

Oren Friedman

Co-Founder and CEO, Rally

Aleksandra Korczynska

CMO, Survicate

Graham Gardner

VP of UX Design Research Operations, U.S. Bank

Sam Ladner

Sociologist and Researcher

Leonie Annor-Owiredu

Researcher, Writer and co-founder of Words We Write Literary Festival

Alexis McNutt Unis

Customer Research Lead, One Pay

Daniel Korczynski

Chief Product Officer, Survicate

Erin May

CMO, User Interviews

Sydney Lawson

Senior Product Marketing Manager, Rally

Laura Klein

Author of Build Better Products

Taylor Jennings

Research and Product Operations, Chili Piper

Jon White

Lead UX Researcher, User Interviews

Kwabena Opoku

UX Researcher, Nationwide

Vitorio Miliano

Staff Design Technologist, Tertile, LLC

James Wieselman Schulman

Senior Design Lead, Disruptive Solution Design, Evernorth

Feyikemi Akinwolemiwa

Research and Design Manager, National Grid

Mujtaba Hameed

Senior Research Consultant, Stripe Partners

Steve Krug

Author of Don’t Make Me Think and Rocket Surgery Made Easy

Tara Tressel

User Research Partner, Great Question

Jessica Sheng

Research & Design Operations Manager, Justworks

Dana Chisnell

Design Leader in Residence, Bloom Works

Kelly Goto

Author of Web Design 2.0

Tala Tayebi

Research Operations Manager, Cloudflare

Kurt McCulloch

Sr. Manager, UX Research, LinkedIn

Taylor Klassman

Director of UX, Dscout