Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
" Aim for a two for one: how can you make your goals and the goals of others align? "
Claiming your power: Practical tools for amplifying your unique voice
March 13, 2025
" We haven’t lost our power as a discipline — we just need to reclaim agency and make others recognize the power we already hold. "
Day 3 Theme Panel
March 13, 2025
" People think automation will replace authenticity, but right now, human intervention is still required to ensure quality. "
Driving Change with CX Metrics
June 7, 2023
" Strong product outcomes are about quality of customer understanding and collaboration, not just the artifacts we make. "
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
