Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
" Willingness to pilot is not the same as willingness to pay — piloting doesn’t mean market demand. "
Driving Change with CX Metrics
June 7, 2023
" Trying to hire one designer to do three jobs is impossible and will not support great outcomes. "
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
