Lija Hogan
Principal, Customer Experience Consultant, UserTesting
Lija Hogan partners with people who use empathy and data to create compelling and inclusive products and user experiences. She is a UX consultant, researcher, and educator at UserTesting, a lecturer at the University of Michigan School of Information, and an instructor on Coursera and LinkedIn.
Rosenverse talks by Lija:
" Researchers will become heavy-duty sense makers not just data collectors or transcribers. "
Three Years Out: Perspectives on the Near-Term Future of User Research (Videoconference)
March 15, 2024
" Inclusive research is not about edge cases; it’s about supporting people with permanent, temporary, or situational abilities. "
Practical Principles of Inclusive Research
March 27, 2023
" Reports are not always required; sometimes findings are embedded directly into design documentation or the experience. "
Doing more with more: Lessons from the Front Lines of Democratization
March 9, 2022
" We can’t think of everybody as one flat persona anymore; users have rich, intersectional identities that influence their experiences. "
Contexts of Use: A Framework for Connection
December 9, 2021