Rosenverse
Practical Principles of Inclusive Research

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Practical Principles of Inclusive Research

Gold
Monday, March 27, 2023 • Advancing Research 2023
Share the love for this talk
Practical Principles of Inclusive Research
Speakers: Lija Hogan
Link:

Summary

Many of us are interested in executing research in a more inclusive way - but don’t know where to start. Drawing from real-life examples, we’ll cover how you can start doing more ethical and inclusive research.

Key Insights

  • Inclusive research is about creating environments where everyone feels they belong, beyond just disability.

  • About one billion people worldwide have permanent disabilities, a number increasing due to aging populations.

  • Situational and temporary disabilities dramatically increase the number of people needing inclusive design.

  • Closed captioning benefits not only people with hearing loss but also language learners, multitaskers, and those in noisy environments.

  • Products like Guide Beauty’s adaptive makeup demonstrate how inclusive design can empower users with physical challenges.

  • Adaptive clothing markets are rapidly growing, presenting significant business opportunities.

  • Historical systemic inequities like redlining still impact financial service accessibility today and require inclusive approaches.

  • Having diverse teams ensures better questioning and recognition of potential harms in product design.

  • Companies often focus first on visual accessibility due to legal exposure but should expand to broader inclusive strategies.

  • Tracking user demographics and evolving inclusive research practices over time are key strategies for progress.

Notable Quotes

"Inclusion is thinking about creating spaces for people that make them feel that they belong."

"We’re always designing for ourselves, even on days when we don’t have full physical capabilities."

"Inclusive research is not about edge cases, it’s about supporting people’s abilities in context."

"Closed captioning helps people who have hearing loss, are learning a new language, or just prefer reading while watching."

"Selma Blair partnered with Guide Beauty to design makeup easier to use for people with tremors."

"Adaptive clothing is nearly doubling as a market and opens new opportunities for retailers like Target."

"Financial services companies in the UK are working to make credit and loan approvals more equitable."

"Having a diverse team helps ensure you’re asking the right questions in research and design."

"Many companies start with vision accessibility because of legal risks, but accessibility should be broader."

"You have to sometimes extend research timelines and ask hard questions to understand diverse needs."

Ask the Rosenbot
Erin Weigel
UX Lessons from running more than 1,200 A/B Tests
2024 • Rosenfeld Community
Nick Lewis
Designing and building low-carbon websites independently
2025 • Climate UX Interest Group
Chris Hodowanec
Agile + User Experience: How to navigate the Agile landscape as an UX Practitioner
2022 • Civic Design 2022
Gold
Lija Hogan
Contexts of Use: A Framework for Connection
2021 • Civic Design 2021
Gold
Lukas Moro
“Feels Like Paper!”: Interfacing AI through Paper
2025 • Designing with AI 2025
Gold
Sylvie Abookire
A Civic Designer's Guide to Mindful Conflict Navigation
2022 • Civic Design 2022
Gold
Greg Petroff
Design is the Differentiator: Bringing New Design Innovations to a Very Antiquated and Very Large Industry
2021 • Design at Scale 2021
Gold
Scher Foord
Turn the Ship Around: How to Apply Design Thinking Across Your Organization
2021 • Design at Scale 2021
Gold
Meaghan Waters
Lack of Product Thinking will Doom Your Legacy Modernization
2021 • Design at Scale 2021
Gold
Harry Max
Failure Friday #5: Lessons from a SaaS Design Failure
2025 • Rosenfeld Community
Sarah Gallimore
Inspire Progress with Artifacts from the Future
2022 • Civic Design 2022
Gold
Jorge Arango
The Best of Both Worlds: How to Integrate Paper and Digital Notes (1st of 3 seminars)
2024 • Rosenfeld Community
Saara Kamppari-Miller
DesignOps for Inclusive Design and Accessibility
2022 • DesignOps Community
Brad Peters
Short Take #1: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Sheri Byrne-Haber
Accessibility at Scale
2021 • Design at Scale 2021
Gold
Angelos Arnis
Navigating the Rapid Shifts in Tech's Turbulent Terrain
2023 • DesignOps Summit 2023
Gold

More Videos

Jerome “Axle” Brown

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

Jerome “Axle” Brown

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

March 11, 2021

Phil Gilbert

"We could create a sustainable culture of design and use it as our leading edge weapon of transformation."

Phil Gilbert

A Consistent Culture of Design

May 14, 2015

Kate Towsey

"High-quality participants are the fuel that makes the whole research operation engine run smoothly."

Kate Towsey Basel Fakhoury Oren Friedman Graham Gardner

Participant Recruitment and Management Tools

March 12, 2026

Sohit Karol

"We consider machine learning as the third leg of mixed methods research, alongside data science and user research."

Sohit Karol

Designing Delightful Listening Experiences: Mixed Methods Research in the Age of Machine Learning

March 31, 2020

Christopher Taylor Edwards

"If you have an unmet need, pairing can help address it by matching offers and needs within the team."

Christopher Taylor Edwards Valerie Roske

Design as a Team Practice, A Practical Guide to Cross-functional Collaboration

September 30, 2021

Sheryl Cababa

"Evaluating interventions must loop back to expand understanding of consequences and radiating effects."

Sheryl Cababa

Expanding Your Design Lens with Systems Thinking

February 23, 2023

Francesca Barrientos, PhD

"Team members told me they felt really seen for the first time during these discussions."

Francesca Barrientos, PhD

You Need Your Own Definition of Design Maturity

June 8, 2022

Allison Sanders

"People coming from agencies sometimes need help dropping bad habits like working at 2am or stressful environments."

Allison Sanders

Operating with Purpose

January 8, 2024

Saara Kamppari-Miller

"People were encouraging each other to score themselves higher and see their own potential."

Saara Kamppari-Miller

"Prototype" vs "Prototype"--Breaking Down and Rebuilding Our Understanding of What We Do

October 24, 2019