Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" Only one of the four common design ops backgrounds is design; others include program management and business skills. "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Every hiccup in a process and every outdated protocol accumulates a toll on the team as well as financial costs. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" A design ops career ladder can look like a step stool unless you create multiple tracks for growth and specialization. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" We see design ops as focusing on people, process, and platform — what we act on. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" We created separate tracks so people can self-organize, leverage the right skills, and grow their careers in focused ways. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)
November 19, 2020
" Start small to make a big impact by building one advocate relationship and then replicating the success. "
The Bigger Picture: A Panel Discussion
October 23, 2019
