Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" Design ops and product ops are way more alike than dissimilar; they differ mainly in the orgs they serve. "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Measuring wrong can cost you half a billion dollars, but also what you measure and how you measure matters a lot. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" Team ops goes wide to support 300-plus UX designers globally; product ops goes deep supporting 40-plus product design teams. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" We want many voices and perspectives represented in this community and in the book — no contribution is too small. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" Around 14 to 20 designers is usually the tipping point where having a dedicated design ops person starts to make sense. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)
November 19, 2020
" Start small to make a big impact by building one advocate relationship and then replicating the success. "
The Bigger Picture: A Panel Discussion
October 23, 2019
