Author of Research That Scales
Former Distinguished Designer, IBM
UX Design Leader
Principal, The Enigma Bureau
Design Leader
Co-founder, The Joanne Weaver Group
Independent Design & Research Consultant
Design Lead, LEGO
Digital User Experience Research and Strategy Expert
UX Accessibility Manager, Ally Bank
Senior Manager, Accessibility Research, Fable
Co-founder, UXBristol
Director of Information Architecture, Microsoft
Designer and Researcher, Big Medium
Principal, Big Medium
Military Technologist and Innovation Catalyst, MITRE
User Experience Researcher and Designer
Trauma-informed researcher
Design Leadership, Miro
Author of Human-Centered Security
Founder, Sandra By Design
Senior UX Architect, Intel
Author of Mental Models and Practical Empathy
Author of Surveys That Work
Author of Design for Impact
COO & Co-founder, highfive
Co-founder, Transition Collective
Founder & Principal, Community Collaboration Lead; Agile Accomplice LLC, Dalberg Design
Principal Designer / Researcher, Nava Public Benefit Corporation
Strategic Experience & Service Design Lead
Co-author of Service Design
Associate Professor of Service Design, The Oslo School of Architecture and Design (AHO)
Accessibility Evangelist, Fable
CEO & Host, Service Design Show
Service Design Consultant, Genomics England
Organisational Development Consultant, facilitator and coach
Founder, HNST DESIGN STUDIO
Principal Service Designer, Genomics England
Transformation Partner, The Ready
Co-author of Orchestrating Experiences
Lead designer, Unboxed
Senior Service Designer, Adobe
Systemic Service and Organsiation Designer, Impro
Senior Manager, Service Design, Airbnb
Senior Director, Product Enablement, Toast
Service Designer, Unboxed
Service Design Lead, Northwell Health
CX & Design Lead, esure Group
