Summary
On day two of the Design Operations Summit 2021, the host welcomed attendees and highlighted the collaborative effort behind the conference curation, acknowledging the contributions of speakers, facilitators, and the audience. Bud Cadet was introduced as the day's theme lead. The talk outlined practical details about the conference including scheduling, time zones, and the clear distinction between main program content and free-to-public sponsor sessions supported by companies like Verizon Design and Mural. Attendees were encouraged to engage via Slack channels, especially #deogenerall for discussion and #deogenerall.help for technical support. The importance of cohorts was emphasized, explaining how they foster deeper connections among participants. Notably, the conference offers comprehensive note-taking support through designated note takers MJ Broadbitt and Kay and Abba, providing session notes, resource lists, and recorded decks to relieve attendees from needing to take notes themselves. The session focused on creating an inclusive, interactive, and accessible environment that maximizes participant learning and networking opportunities.
Key Insights
-
•
Combining curated speaker programs with audience input improves conference relevance and quality.
-
•
Sponsors play a critical role in enabling both premium and free access to high-quality content.
-
•
Offering distinct tracks for sponsor sessions and main program avoids schedule conflicts.
-
•
Community engagement via Slack channels dramatically enhances the virtual conference experience.
-
•
Designated cohorts create intimate groups that support ongoing conversation and networking.
-
•
Providing professional note-taking and resource aggregation reduces attendee cognitive load.
-
•
Digital swag bags with sponsor offers incentivize deeper attendee engagement beyond sessions.
-
•
Transparency about time zones and agendas helps global virtual attendees effectively plan participation.
-
•
Facilitators and speakers’ long-term effort are vital in shaping a high-quality design operations summit.
-
•
Accessible technical support channels are essential to maintaining smooth virtual event experiences.
Notable Quotes
"Thank you so much for your support in the curation process, including helping choose the speakers."
"Sponsor sessions are free for anyone to attend, regardless of whether you paid for the main event."
"We have many, many, many breaks – please check the program page for the official agenda."
"If you want all the fun, jokes, questions, and resources, join our Slack channel #deogenerall."
"Our cohorts are groups of 10 to 15 people who connect during breaks and sponsor sessions."
"Our note taker MJ Broadbitt and Kay and Abba are providing session notes and resource lists."
"You don’t have to worry about note-taking; all session materials will be available shortly after presentations."
"Sponsors like Verizon Design and Mural have made this conference possible."
"If you have any tech issues, #deogenerall.help is ready to support you throughout the conference."
"Our cohorts and Slack channels create a consistent community that carries you through the conference experience."
Dig deeper—ask the Rosenbot:















More Videos

"At first we considered outside research team access but decided to keep the panels limited within research for initial version."
Wyatt HaymanGlobal Research Panels (Videoconference)
August 8, 2020

"We investigate whether we can skin native components to respect platform conventions while identifying commonalities and differences."
PJ Buddhari Nate BaldwinMeet Spectrum, Adobe’s Design System
June 9, 2021

"When we stick to just verbal descriptions, a lot of nuance about future experiences gets lost."
Sarah GallimoreInspire Progress with Artifacts from the Future
November 18, 2022

"Sometimes the director is the most senior design person in the org and ends up playing the executive role without the title or support."
Peter MerholzThe Trials and Tribulations of Directors of UX (Videoconference)
July 13, 2023

"It will be 130 years before we reach global gender equality in political power at the current rate of growth."
Dr. Jamika D. Burge Mansi GuptaAdvancing the Inclusion of Womxn in Research Practices (Videoconference)
September 15, 2022

"There’s been a convergence over the last years because everybody’s got a mobile device now and expects a certain kind of experience."
Amy MarquezINVEST: Discussion
June 15, 2018

"You cannot measure feelings meaningfully in a single interview; feelings are emergent and must be measured at scale."
Dane DeSutter Natalie Gedeon Deborah Hendersen Cheryl PlatzBeyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries (Videoconference)
May 17, 2024

"Burnout really exists because we made rest a reward rather than a right."
Zariah CameronReDesigning Wellbeing for Equitable Care in the Workplace
September 23, 2024

"Having ADHD is like having a race car engine for a brain but with the brakes of a bicycle."
Jessica NorrisADHD: A DesignOps Superpower
September 9, 2022