Rosenverse
Opening Remarks

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks

Gold
Wednesday, September 29, 2021 • DesignOps Summit 2021
Share the love for this talk
Opening Remarks
Speakers: Bria Alexander
Link:

Summary

Kristen Skinner, a design program manager at Adobe, opens the Design Operations Summit by warmly welcoming the Rosenfeld design community. She introduces the conference’s thematic structure over three days: establishing and growing design operations, achieving successful outcomes for design operations teams, and exploring the future of design operations. Kristen highlights the seamless integration of sponsor sessions alongside the main program, ensuring no scheduling conflicts, and reveals exclusive sponsor-supported workshops and digital swag benefits. She underscores the vibrant community experience facilitated via Slack channels, including general discussions, technical support, cohort groups, and sponsor-specific channels. Kristen also reassures attendees about access to conference resources such as session notes, sketch notes by MJ Broadbent, and resource lists curated by Lauren Cantor, all shared promptly after sessions. Finally, she reminds everyone about the Rosenfeld Media code of conduct to foster a respectful and safe virtual environment, ensuring the conference remains an engaging and positive experience for all.

Key Insights

  • •

    The conference is structured around three main themes spanning multiple days, focusing on the growth, success, and future of design operations.

  • •

    Sponsor sessions provide high-quality, non-sales content and run concurrently with breaks, avoiding conflicts with the main program.

  • •

    Attendees can invite non-registered individuals to sponsor sessions freely, increasing accessibility and reach.

  • •

    A digital swag bag offers exclusive sponsor deals, accessible via QR code or direct URL, enhancing participant engagement.

  • •

    Slack channels play a central role in community interaction, with around 850 participants active early in the conference.

  • •

    Slack cohorts create smaller community groups within the conference, which are highly rated for networking and peer support.

  • •

    The conference commits to transparency and support by providing sketch notes, detailed session notes, and resource lists promptly after sessions.

  • •

    Technical difficulties are supported through a dedicated Slack help channel and email, improving participant experience.

  • •

    A robust code of conduct is emphasized to maintain a respectful and safe virtual environment for all attendees.

  • •

    Sponsors receive significant recognition, with specific channels and support roles reinforcing their integral participation in the conference.

Notable Quotes

"Our first day’s theme is around establishing and growing design operations."

"Sponsor sessions are not sales pitches; they offer content similar in quality to the main program."

"You can invite your coworker, your brother, your sister, your aunt to sponsor sessions even if they’re not signed up for the conference."

"Check out our digital swag bag—our sponsors put a lot of effort into making compelling offers for all of you here today."

"If you’re not in our Slack channel, you’re missing out on so many big parts of the party."

"The cohort experience is one of the highest rated things because you get to meet new people from different companies."

"There’s no need to take notes; we’ve got session notes, sketch notes, and a resource list all provided."

"If you ever feel unsafe or threatened in this virtual community, we want to make sure you’ve got the support you need."

"Technical difficulties happen, so please use hashtag.deo help within our Slack channel or email for support."

"Thank you to all our sponsors; this entire conference would not be possible without you."

Ask the Rosenbot
Emily Lessard
RFPs Without Tears: Writing Inclusive RFPS that Don't Scare Away Talent
2021 • Civic Design 2021
Gold
Gonzalo Goyanes
Design ROI: Cover a Little, Get a Lot
2022 • DesignOps Summit 2022
Gold
Indi Young
Paying Better Attention to the Problem with Indi Young
2019 • Advancing Research Community
Ariba Jahan
Team Resiliency Through a Pandemic
2024 • DesignOps Summit 2020
Gold
Victor Udoewa
Research in the Pluriverse
2023 • Advancing Research 2023
Gold
Robin Beers
Beyond Insights: Researchers as Organizational Change Catalysts
2024 • Advancing Research 2024
Gold
Louis Rosenfeld
Coffee with Lou #3: What Makes for a Successful UX Conference Presentation?
2024 • Rosenfeld Community
Alnie Figueroa
Teamwork: Strategies for Effective Collaboration with Other Program Management Teams
2022 • DesignOps Summit 2022
Gold
Cennydd Bowles
Responsible Design in Reality
2021 • Design at Scale 2021
Gold
Bria Alexander
State of DesignOps Panel
2021 • DesignOps Summit 2021
Gold
Product and Design at Bloomberg: A 15-year Evolution
2022 • Design in Product 2022
Gold
Yolanda Rankin
Black Feminist Epistemology as a Critical Framework for Equitable Design
2021 • Advancing Research 2021
Gold
Jonathon Colman
How to Maximize the Impact of Content Design
2024 • DesignOps Summit 2020
Gold
Peter Van Dijck
Building impactful AI products for design and product leaders, Part 1: The new product journey
2025 • Rosenfeld Community
Matt LeMay
You Don’t “Get” Anyone to Do Anything
2022 • Design in Product 2022
Gold
Jemma Ahmed
Theme 2 Intro
2022 • Advancing Research 2022
Gold

More Videos

Shipra Kayan

"I tried to do everything all by myself at first and it didn’t catch on because no one else knew I was doing it."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Peter Morville

"Every few years consultants come in and tidy up our mess, but as soon as they leave, we mess it all up again."

Peter Morville

The Architecture of Understanding

May 13, 2015

Renee Reid

"Having those tough conversations with C-Suite execs, delivering findings with unwavering voice because you know the customer."

Renee Reid

Becoming a ResearchH.E.R (Highly Enterprise Ready)

June 3, 2019

Dane DeSutter

"Gesture and embodied actions will be a key tool for understanding user experience as computing moves beyond traditional screen-based interactions."

Dane DeSutter

Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not

March 26, 2024

Sam Proulx

"Accessibility is a journey and a conversation—thanks for starting yours by being here today."

Sam Proulx

Online Shopping: Designing an Accessible Experience

October 3, 2023

Andrew Custage

"Sometimes vocal feedback reveals problems that digital behavior can’t see—like offline factors affecting perception."

Andrew Custage Michael Mallett

The Digital Journey: Research on Consumer Frustration and Loyalty

March 29, 2023

Shelby Switzer

"Be present, put devices down, turn off Slack notifications, and really engage."

Shelby Switzer

Making Space for Community Knowledge-sharing in a Distributed World

December 10, 2021

Llewyn Paine

"Volume is a losing game because we cannot outcompete full AI automation for sheer speed and quantity of insights."

Llewyn Paine

Coexisting with AI: A practical guide for researchers to navigate tools, ethics, and integration

March 11, 2025

Robin Beers

"We’re not going back to stability; we’re riding this wave of perpetual upheaval and must learn to surf it."

Robin Beers

Navigating organizational systems: Rethinking researcher’s role in driving change

March 13, 2025