Alana Washington
Senior Design Manager, Uber Freight
Alana Washington is a design leader, strategist, and researcher with over a decade of experience in the field. She currently manages the Shipper Experience Design team at Uber Freight, is Chair of SF Design Week, and a curator for Rosenfeld's Design Ops Summit. Prior to Freight, she managed design teams at Capital One and GfK custom research; and worked in Organizational Effectiveness at HBO. She holds an MA in Industrial/Organizational Psychology from NYU.
Rosenverse talks by Alana:
" If you had a magic wand, what would you do to create more safety for yourself? "
Theme 1: Introduction and Provocation
January 8, 2024
" Good service is the careful orchestration of many systems and systemic change means we all have to work together. "
(Remote) Service Design: A Transformation Case Study
June 8, 2022
" April will lead us through provocations and thoughts around how to chart where we want to be once we leave here. "
Theme 3 Intro
October 1, 2021
