Jon Fukuda

" Different ops functions have different incentives; aligning those incentives could make leaps and bounds in collaboration. "

" The best innovations often don’t start out fully formed, but evolve through constant learning and adjustment. "

" Getting people who don’t communicate well to at least work together on a single thing is the first step to innovating together. "

" Design ops is not execution or tactical, it’s a leadership role that brings design thinking to the whole organization - Patrizia. "

" AI won't replace design ops roles because we are building for real human needs requiring empathy and human creativity. "

" DP&M tools pull together necessary reference materials and design deliverables, showing how they relate to each other. "

" AI itself has a very large carbon footprint, so we have to balance adoption with our environmental goals. "

" Define who you are and who you need to become. Lean into the change because for better or for worse, design ops is changing. "

" You can’t escape existential matters; you need to confront them head on to unleash the power of storytelling. "

" This DP&M tool is not just another knowledge base, it’s a living database that supports managing relationships and parsing information into views tailored to user roles. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" There’s a journey in growing successful design ops practice and practitioners that we’ll hear from in this theme. "

" Our role as DesignOps leaders is to focus on how work gets done, not on the specific design details. "