Jon Fukuda

" Our ability to articulate design’s value will either pave the way for change or leave us stalled in the status quo. "

" Getting to know the person on a human level helps you succeed even with difficult colleagues. "

" If we keep framing ourselves as servant leaders for design teams only, we will be shooting ourselves in the foot - Patrizia. "

" Our strategies need to be as dynamic and responsive as the environment that surrounds us. "

" Our vision is creating a chat interface for self-onboarding, delivering personalized information as people need it. "

" User research is only one part of the vast complexity of design information we need at our fingertips. "

" Technology is raining AI down on us across all industries, threatening our creativity and sense of self-worth. "

" Your role as a storyteller is to be the tour guide of your new world, making others feel at home in it. "

" Research and insights are only part of the information schema we’re talking about — there’s a vastness of design information we need at our fingertips. "

" Don’t reinvent the wheel, build on top of what others have created. "

" You’re either running around playing whack-a-mole in your own organization or growing a team of Design Ops managers who can fire on all cylinders. "

" It’s a lot easier to say what design ops isn’t than what it is. "