Jon Fukuda

" Research teams often don’t know how to plug their insights beyond the immediate study to influence ongoing product decisions. "

" Today’s about celebrating the big and small innovations that make us more effective and intentional. "

" Each team should talk about their core values like integrity, accountability, and respect to work together with the same mindset. "

" We need standardized role definitions, not everyone is a manager just because they manage initiatives - Peter Bosma. "

" Design ops must run as a business, setting KPIs, managing budgets, and delivering measurable value. "

" Through DP&M, designers get more contextual detail than what might be captured in a Jira ticket. "

" People tend to forget that the A in AI stands for artificial, which is basically fake intelligence. "

" Businesses are stripping down to skeleton crews and canceling anything that doesn't directly drive revenue. "

" The art of storytelling is the ability to talk about difficult subjects in a way that leaves people feeling good. "

" Research and insights are only part of the information schema we’re talking about. There’s a vastness of complexity in design information we need at our fingertips. "

" I’m still early on in measuring accessibility impact but tying early bug fixes to ROI is promising. "

" There’s a journey in growing successful design ops practice and practitioners that we’ll hear from in this theme. "

" Sometimes it’s easier to say what DesignOps isn’t than what it is. "