Mike Oren
Head of Design Research, Klaviyo
Mike Oren built out and leads the Design Research practice at Klaviyo where his team focuses on empowering the organization with stronger research aligned with the company's customer first values. Mike holds a PhD in human-computer interaction and sociology from Iowa State University and a bachelors in computer science and English writing from DePaul University. His past employers include Google; United Airlines; Motorola Mobility; BlueCross BlueShield of Illinois, Texas, New Mexico, Montana, and Oklahoma; and time spent consulting with various startups. He also teaches Evidence Based Design and Data Literacy at Illinois Institute of Technology's Institute of Design.
Rosenverse talks by Mike:
" New ideas must align with what customers value enough to pay more for in order to justify investment. "
Why Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
" The human algorithms that people use today should be understood and incorporated into ML models where possible. "
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
" You either need to relearn your research process or invest in resources to package insights effectively. "
Design Research Strategy & Strategic Design Research (Videoconference)
February 3, 2022
