Nalini P. Kotamraju
Vice President, Research & Insights, Salesforce
Nalini P. Kotamraju, Ph.D. is Senior Vice President of Research & Insights at Salesforce, where she leads a cross-disciplinary team that drives insights for product design and development. She previously led research at Microsoft, Sun Microsystems, and assorted dot.coms. She is a sociologist who spent the past 25 years investigating people’s professional and personal use of technology.
Nalini’s interest in people’s use of technology solidified when she witnessed firsthand the Internet’s global influence while working on the historic 1995 United Nations Conference on Women in Beijing. Nalini held positions of Associate Professor at IT University of Copenhagen, Denmark and University of Twente, Netherlands, focusing on digital technologies, design practice, and social science research methods.
Nalini earned her Ph.D. in Sociology from University of California, Berkeley, her B.A. cum laude in Social Studies and her B.A. cum laude in Women’s Studies from Harvard College.
Rosenverse talks by Nalini:
" UX research teams are spread way too thin, and they need to start saying no to research. "
How to make UX research leadership more effective [Advancing Research Community Workshop Series] (Videoconference)
October 26, 2023
" It was funny when someone said to me, you are the executive leader, you have to be executive leader ready. "
Two Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"
March 10, 2021
" We learned that customers and partners were reverse engineering our CSS to make their products look like Salesforce. "
An Organizational Story: Salesforce Lightning Design System
June 9, 2016
" When you have a success, measure time saved and reduction in bugs to build your internal business case for the system. "
Discussion
June 9, 2016
