Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" Product ops and design ops are way more alike than dissimilar; they just serve different orgs. - Rachel Poman "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Design ops is a flexible and adaptable practice, meaning our goals and our outcomes are usually more fluid than stable. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" Imagine your current design ops team is like a coin and every time you flip it, it comes up heads, but it has more than one side worth exploring. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" We are writing the definitive guide because there is no single book dedicated entirely to design ops. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" We were solving the problems of a design practice when our design org had actually scaled to an organizational level. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin) (Videoconference)
November 19, 2020
" By showing pain points mapped out in a journey, the team realized, oh my God, you see my problems, and that led to a big catalyst for the role. "
The Bigger Picture: A Panel Discussion
October 23, 2019
