Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" Design ops work draws from design, program management, business skills, and specialist backgrounds. - John Calhoun "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Applying traditional business frameworks to design ops is like trying to fit a star in a box. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" Being critical of your operating model and exploring all ways it can look will push you past that inflection point onto your path forward. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" Spreadsheets might just be the best tool for everything in design ops. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" It’s harder when you can’t just run into people in the hallway to share new updates or build relationships. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin) (Videoconference)
November 19, 2020
" Find the loud, respected person on a team, get their buy-in, and they’ll bring the whole team along fast. "
The Bigger Picture: A Panel Discussion
October 23, 2019
