Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" How are people, how are executives and leadership going to invest in you if you don’t show the work? - Rachel Poman "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Design teams don’t want to buy a design ops drill. They need a quarter inch hole that requires a little bit of program management. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" Take your time. The road to a new design ops model is long and definitely not a straight path. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" How do you measure the value of design ops? That’s a meaty question we’ll dig into. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" If the number of hours lost to inefficiency exceeds a full work week per designer, it’s time to hire a design program manager. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin) (Videoconference)
November 19, 2020
" By showing pain points mapped out in a journey, the team realized, oh my God, you see my problems, and that led to a big catalyst for the role. "
The Bigger Picture: A Panel Discussion
October 23, 2019
