Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
On writing the Lord of the Rings, J.R.R. Tolkien quipped “I wisely started with a map”. In this discussion with Simon Wardley of the Leading Edge Forum, we looked at the subject of maps and topographical intelligence and whether they apply to business. We discussed what is a map, how to build one, and why do they matter, after which we focused on doctrine and core principles of organization—namely why this is no such thing as one size fits all culture, and how to cope with constant change by organizing with maps through pioneers, settlers and town planners.
Key Insights
-
•
Most business leaders lack true situational awareness because they haven’t been trained like military personnel.
-
•
Traditional strategy often relies on vague, copied buzzwords rather than an understanding of evolving landscapes.
-
•
Maps require three essential elements: an anchor, meaningful position, and movement to represent change over time.
-
•
Space in a map must have meaning; mere diagrams without anchored positioning are not effective strategy maps.
-
•
Strategy involves a cyclical process of purpose, observing landscape and climactic patterns, orienting with doctrine, deciding gameplay, and acting.
-
•
Economic and technological components evolve along a spectrum from genesis through custom-built, product, and ultimately to commodity and utility.
-
•
There is no one-size-fits-all method; appropriate practices vary depending on where components are on the evolution axis.
-
•
Mapping enables identifying inertia—capital and legacy investments that resist change—and helps anticipate strategic risks and opportunities.
-
•
Open, utility commoditized models leverage ecosystems by exposing components publicly to encourage innovation on top, boosting efficiency and customer focus simultaneously.
-
•
Co-creating maps with the actual teams involved deepens understanding and ensures strategy is grounded in reality rather than guesswork.
Notable Quotes
"I realized I was just making it up despite the company’s growth."
"Very few people in business are familiar with situational awareness unless they served in the military."
"If I don’t have a map, I can’t see patterns or apply context-specific gameplay."
"Space has meaning in a map—if you move components around without reason, it’s no longer a map."
"There’s no such thing as one-size-fits-all methods; what works in one part of the map doesn’t work in another."
"The Red Queen effect means if others adapt, you must adapt or lose."
"Building a map is like learning to play chess—you have to see the board to decide your move."
"You can mine metadata from your platform to spot emerging patterns and commoditize new components."
"Most strategy today is guesswork based on what others are doing, not based on situational awareness."
"The only people who can effectively map a space are those who work and understand that space intimately."
Or choose a question:
More Videos
"Democratization is not research anarchy where anybody can talk to any customer for any reason with no oversight."
Jemma Ahmed Steve Carrod Chris Geison Dr. Shadi Janansefat Christopher NashDemocratization: Working with it, not against it [Advancing Research Community Workshop Series]
July 24, 2024
"Customers rarely ask us to fix inconsistencies directly; we must watch activation rates and confusion instead."
Nina JurcicThe Design System Rollercoaster: From Enabler and Bottleneck to Catalyst for Change
October 3, 2023
"When you have a success, measure time saved and reduction in bugs to build your internal business case for the system."
Nathan Curtis Nalini P. Kotamraju Jack Moffett Dawn ResselDiscussion
June 9, 2016
"If you can measure a thing doesn’t mean you should measure it."
Saara Kamppari-Miller Nicole Bergstrom Shashi JainKey Metrics: Comparing Three Letter Acronym Metrics That Include the Word “Key”
November 13, 2024
"We added an in-product feedback framework and used the UMUX scale to get feedback at scale and distinguish true pain points."
Malini RaoLessons Learned from a 4-year Product Re-platforming Journey
June 9, 2021
"We use a magic R studio button that, with one click, processes all the survey data automatically."
Mackenzie Cockram Sara Branco Cunha Ian FranklinIntegrating Qualitative and Quantitative Research from Discovery to Live
December 16, 2022
"Day one of Design at Scale is going to be about ensuring craft on a massive scale."
Bria AlexanderOpening Remarks
June 9, 2021
"If the investment isn’t paying out, we actually recommend that you divert that investment to another area."
Jackie HoLead Effectively While Preserving Team Autonomy with Growth Boards
January 8, 2024
"The street used to be for public life; then cars took over and changed it profoundly."
Dan HillDesigning for the infrastructures of everyday life
June 4, 2024