Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Research in the Automated Future
Gold
Friday, March 11, 2022 • Advancing Research 2022
Share the love for this talk
Research in the Automated Future
Speakers: Ovetta Sampson
Link:

Summary

Ovetta will talk with us about reinvigorating the practice by incorporating Design Anthropology into our research tool-kits and further broadening our set of methodologies to include new research methods for AI/ML design.

Key Insights

  • Design and research are inseparable and symbiotic in AI system development.

  • In an automated future, deciding what not to design is as important as what to design.

  • Machine learning models rely on historical data and lack active environmental interaction.

  • AI systems introduce multi-agency contexts where humans and machines share control.

  • Traditional software is static and task-based; AI is dynamic and decision-based.

  • Researchers must be highly literate in AI and data to influence fairness and reduce bias.

  • Design anthropology helps surface human values, culture, and rituals for AI design.

  • Explainability in AI models is critical but challenging, especially with deep learning.

  • Model governance provides external auditing to ensure fairness and equity in AI.

  • Future-oriented, speculative research is essential as users often can’t articulate AI needs upfront.

Notable Quotes

"Design is the conscious and intuitive effort to impose meaningful order to chaos."

"Research is design; they are two sides of the same coin."

"Our role as designers is to determine what technology should not do, not just what it can do."

"Machine learning focuses on problem solving based on past observation, not active interaction."

"The relationship between users and AI is multi-agency: the user, the machine, and the environment all have agency."

"Traditional software interaction is one-way; AI systems require two-way communication between user and machine."

"Nuance is the enemy of machine learning and AI."

"You cannot affect the outcome of a model at the end; you have to influence data collection first."

"Explainability means turning AI from a black box into a glass box through model governance."

"We must seek unexpressed rituals, cultures, values, and irrational practices that make us distinctly human."

Ask the Rosenbot
Mackenzie Guinon
M.C. Escher’s UX Research Career Ladder
2022 • Advancing Research 2022
Gold
Andrea Gallagher
The Problem Space (Videoconference)
2019 • Advancing Research Community
Cheryl Platz
Collaborative Creativity through Improv
2018 • DesignOps Summit 2018
Gold
Jemma Ahmed
Democratization: Working with it, not against it [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Nancy Douyon
We'll Figure That Out in the Next Launch: Enterprise Tech's Nobility Complex
2018 • Enterprise Experience 2018
Gold
Liwei Dai
The Heart and Brain of the AI Research
2020 • Advancing Research 2020
Gold
Bria Alexander
Opening Remarks
2021 • DesignOps Summit 2021
Gold
John Calhoun
Have we Reached Our Peak? Spotting the Next Mountain For DesignOps to Climb
2021 • DesignOps Summit 2021
Gold
Kim Lenox
Leading Distributed Global Teams (Videoconference)
2019 • Enterprise Community
Ed Mullen
Designing the Unseen: Enabling Institutions to Build Public Trust
2022 • Civic Design 2022
Gold
James Chudley
Decarbonising User Journeys: How minimising enables us to do more with less
2025 • Climate UX Interest Group (Rosenfeld Community)
Caroline Vize
The State of UX: Five Lessons from 2021 to Accelerate Digital Experience in 2022
2022 • Advancing Research 2022
Gold
Sam Proulx
Everything You Ever Wanted to Know About Screen Readers
2021 • Design at Scale 2021
Gold
Jackie Velasquez-Ross
Talent Acquisition and Our Responsibility (Videoconference)
2020 • DesignOps Community
Louis Rosenfeld
Coffee with Lou (Videoconference)
2024 • Rosenfeld Community
Aiyana Bodi
Three Key Climate Initiatives and How You Can Help
2024 • Climate UX Interest Group (Rosenfeld Community)

More Videos

Zariah Cameron

"If you are silent about your pain, they will kill you and say you enjoyed it."

Zariah Cameron

ReDesigning Wellbeing for Equitable Care in the Workplace

September 23, 2024

John Cutler

"Ownership means belonging to the person who anticipates, observes, or monitors the prioritization process—not distributed ownership."

John Cutler Harry Max

Prioritization for designers and product managers (1st of 3 seminars) (Videoconference)

June 13, 2024

Nick Cochran

"As leaders, don’t make it about you—put the spotlight on the people doing great work."

Nick Cochran

Growing in Enterprise Design through Making Connections

June 3, 2019

Deanna Smith

"Documentation helps explain the rationale and revisit decisions in the future, preventing repeated mistakes."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Magdalena Zadara

"Meeting stakeholders where they are means understanding their language and prior knowledge, not just the physical location."

Magdalena Zadara

Zero Hour: How to Get Far Quickly When Starting Your Digital Service Unit Late

November 16, 2022

Nova Wehman-Brown

"I’ve never done this before. I’m going to be learning as I go and I’m going to share everything I learn with you."

Nova Wehman-Brown

We've Never Done This Before

June 4, 2019

Liwei Dai

"People don’t always get straight to their questions. They might need to do some investigation first before they figure out the question to ask."

Liwei Dai

The Heart and Brain of the AI Research

March 31, 2020

Gordon Ross

"We made changes in the last three weeks that would normally have taken three years. Could we expect a COVID dividend?"

Gordon Ross

12 Months of COVID-19 Design and Digital Response with the British Columbia Government

December 8, 2021

Tutti Taygerly

"I got a huge raise and a great performance rating, and I didn’t give a shit at all because my marriage had fallen apart."

Tutti Taygerly

Make Space to Lead

June 12, 2021