The First Fifty Years of Civic Design
Summary
Civic design is a young field with old roots – and we forget those roots at our own peril. This talk will be a narrative survey, starting with activists challenging the design of public spaces in the 60s, and will trace a fifty year arc from those roots to the language of accessibility we use today so often in the public sector. We'll cover organizations, private and public, that have shaped the field, and end suggesting what we owe ourselves for the next fifty years. A reference guide for early careers, and a deeper contextualization for someone later in their career.
Key Insights
-
•
Sid Harrell frames civic tech as a 50-year project, with the first 10 years laying groundwork for long-term institutional change.
-
•
Accessibility activism in the 1960s, led by Ed Roberts and the Rolling Quads at Berkeley, emphasized radical self-determination, not mere standardization.
-
•
Physical accessibility efforts like curb cuts in Berkeley were the result of direct community action, not government benevolence.
-
•
The Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 stemmed from these decades-long disability rights movements.
-
•
Digital accessibility requirements (like Section 508) emerged as extensions of earlier physical accessibility laws.
-
•
Sherry Arnstein’s 1969 Ladder of Citizen Participation highlights that participation without redistribution of power is ineffective.
-
•
William White's research on public parks introduced simple, direct observation to understand public space use and user agency.
-
•
Organizations like the Center for Urban Pedagogy use design to increase community understanding and empowerment at a legal and municipal level.
-
•
Government labs like Denmark’s Mind Lab and Finland’s Helsinki Design Lab pioneered collaborative, stakeholder-driven public service design.
-
•
Current civic design practitioners risk repeating past mistakes unless they trace and honor the field’s deep roots in activism, self-determination, and power dynamics.
Notable Quotes
"This project is actually 10 years in to a 50 year project."
"Independence did not just mean performing duties without assistance. It meant a radical self-determination."
"It was not some benevolent church group or a member of a Town Council that carved out these curb Cuts. They were due to deliberate actions and painstaking labor of members in the community."
"Participation without the redistribution of power is an empty and frustrating process for the powerless."
"People always move the chair slightly when they sit down for that small exercising of control or agency."
"We come to these spaces not to escape but to partake of them."
"Our users are all around us when we work in the civic and public sector."
"When we talk about accessibility, we’re talking about language that has roots in a fierce and radical self-determination."
"Participation or user research draws from ideas rooted in agency and control, not just optimizing our work product."
"We can damage relationships or apply tactics appropriate for protest environments when co-creation was necessary."
Or choose a question:
More Videos
"The estuary is highly resilient but also very sensitive to industrial waste—creative collaboration areas in organizations are similar."
John CutlerOxbows, Rivers, and Estuaries: How to navigate the currents of change (without burning out)
December 3, 2024
"Taking responsibility for our behaviors starts with an apology and continues with regular feedback and action."
Darian DavisLessons from a Toxic Work Relationship
January 8, 2024
"We’re all in this together and figuring it out — making it up as we go along."
Dave GrayGroup Activity: Making Sense of DesignOps
November 7, 2017
"Quality is value to some person who matters."
John CutlerThe Alignment Trap
November 29, 2023
"Diagrams help when we feel stuck—providing stability, transparency, understanding, clarity, and kindness."
Abby CovertStuck? Diagrams Help
October 27, 2022
"Making issues visible, sharing models, and iterating versions of workflows helps uncover blockages and solutions."
Mark InterranteCollaboration Flows in Product Development
June 9, 2017
"Too often, futures imaginaries want to erase or align difference rather than reckon with it."
Devon PowersImagining Better Futures
March 9, 2022
"Bring your research team as note takers and facilitators—they make excellent collaborators and help build feedback loops."
Prayag NarulaHow to Empower Your Designers to Do Good Research – And Why You Want To
June 10, 2022
"Trust the user and trust the model are the two lessons I’m getting over time."
Peter Van DijckHands on AI #3: Claude Code for UX people
October 22, 2025
