Rosenverse

Jemma Ahmed

Advancing Research Curator

Jem has been working for two decades in the space where consumer, design, product, marketing and cultural insight meet. A mixed methods insight practitioner, her work focuses on how technology can empower minority Global communities. With expertise in data science, market research and user research, she has delivered projects at scale which have had significant business and societal impact. From rebrands, defining creative, advertising and design direction, redirecting product and design roadmaps, through to shaping government and economic policy- Jem does research which creates change. As a leader, she has created, grown and transformed sizeable insight teams at companies such as the BBC, Etsy and Bumble- ensuring the voice of the customer becomes company vernacular.

She also works as a curator at Rosenfeld Media, helping to bring together community and education to help other researchers advance their own practices.

Jem holds a Masters in Law from Cambridge, and is working towards qualifications in somatic psychology and a PHD in adult online harms.

A poet, painter and queer, working class, British Pakistani, Jem blends academic rigour with creativity and an intersectional perspective.

Rosenverse talks by Jemma:

Jemma Ahmed

" I would prefer not to reduce human understanding to shallow sound bites. "

Theme 1 Intro

March 10, 2026

Jemma Ahmed

" We add value not by providing more data but by introducing critical thought, friction, and reflection into organizational insight-making. "

Redefining the research toolkit: Expanding methodologies for a changing world

March 12, 2025

Jemma Ahmed

" AI is having the effect of de-skilling many roles, including researchers, so we need to double down on what we do well. "

Theme Panel

March 11, 2025

Jemma Ahmed

" Researchers hold objective knowledge which holds power to account. "

Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation

March 11, 2025

Jemma Ahmed

" Sustained collaboration with communities through advisory groups can help steer research to be more equitable. "

Collaboration: learning from other fields beyond our own [Advancing Research Community Workshop Series]

August 7, 2024

Jemma Ahmed

" It’s not about power, it’s about guidance—helping people collect and use good data, even in qualitative settings. "

Democratization: Working with it, not against it [Advancing Research Community Workshop Series]

July 24, 2024

Jemma Ahmed

" If your talk isn’t accepted, it doesn’t mean it’s bad—it might just not fit the program’s narrative arc or available slots. "

Coffee with Lou #3: What Makes for a Successful UX Conference Presentation?

May 2, 2024

Jemma Ahmed

" If I am difficult, then I am in good company, esteemed company, the best of company. "

Theme 2 Intro

March 26, 2024

Jemma Ahmed

" How do they grow and organize their teams to keep up? How do they scale their processes? How do they maximize efficiency and quality? "

Theme 2 Intro

January 8, 2024

Jemma Ahmed

" Let's challenge the very foundations of how and what we see as data in plural systems. "

Theme Three Intro

March 29, 2023

Jemma Ahmed

" The journey we are on is to change and advance not just practices but the entire research field. "

Theme 2 Intro

March 10, 2022

Jemma Ahmed

" There has to be some connection between our results and how our partners see the value in it. "

Bridge Building across Research Disciplines

August 26, 2021

Jemma Ahmed

" One of the most important parts of our job is killing the product. "

What's Next for Research?

June 17, 2021

Jemma Ahmed

" Insight practices are just getting more established and are asking questions of higher strategic value, bringing disciplines closer together. "

Convergent Research Techniques in Customer Journey Mapping

March 31, 2020

Jemma Ahmed

" The gap between market research and user research is narrowing; their methods and questions are converging. "

Bringing together market and user research

October 17, 2019

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