Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 2 Intro

Gold
Thursday, March 10, 2022 • Advancing Research 2022
Share the love for this talk
Theme 2 Intro
Speakers: Jemma Ahmed
Link:

Summary

In this talk, the speaker reflects on the insight and research community's shared hunger for evolution and improvement, especially in a world unsettled by turmoil and inequity. They emphasize how 2020, despite its challenges, has inspired renewed commitment and bravery to do things differently. The speaker introduces four key presenters: Catherine Andrew, who discusses integrating different research and analytics functions to build cohesive insight teams; a panel exploring trauma-informed practices; Zen, who shares lessons from learning science; and Kathleen, who rethinks the identity of researchers. The talk centers around two unifying themes: introspection with humility—encouraging researchers to first look inward to better serve others—and bravery in challenging conventional wisdom and embracing discomfort for meaningful change. Ultimately, the session aims to energize and inspire the audience to advance both their personal practices and the research field as a whole through shared learning and courageous adaptation.

Key Insights

  • The insight community feels it is at a tipping point between recognizing past progress and the vast work still ahead.

  • 2020’s turmoil sparked renewed bravery and commitment in researchers rather than exhaustion.

  • Introspection and humility are critical before effectively amplifying others' stories.

  • Bravery includes bucking conventional wisdom and honestly confronting the world as it is.

  • Integrating research and analytics functions helps create stronger, unified insight teams.

  • Learning from adjacent fields like trauma-informed practices and learning science can advance research methods.

  • Redefining the identity of researchers may open new ways to connect and share stories.

  • Embracing discomfort in learning fosters personal and field-wide change.

  • The collective journey of learning from one another powers advancement in research practices.

  • Care, compassion, and open-heartedness are vital qualities in advancing research and sharing truths.

Notable Quotes

"The insight and research community had such a hunger to keep growing and evolving to better amplify the voices of the people we seek to understand."

"We are living in a world that for so many feels like it has been flipped on its head."

"Instead of facing 2020 with exhaustion, folks were looking at it with renewed commitment and bravery."

"How can we teach others about powerful stories without first becoming learned ourselves?"

"Bravery is having the courage to buck conventional wisdom and look at the world for how it is."

"Catherine Andrew will share her experience bringing research and analytics functions together to create integrated insight teams."

"We will learn from trauma-informed practices and learning science to advance how we do things."

"Redefining who researchers are can teach us new ways to share stories."

"At times, this day may feel uncomfortable, but embracing discomfort often leads to change."

"The journey we are on is to change and advance not just practices but the entire research field."

Ask the Rosenbot
Kat Vellos
Opener: The Other L Word
2024 • DesignOps Summit 2020
Gold
Discussion
2017 • Enterprise Experience 2017
Gold
Gina Mendolia
Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems
2024 • Advancing Service Design 2024
Gold
Jim Kalbach
Jobs To Be Done
2021 • Enterprise Community
JP Allen
Navigating the UX Tools Landscape
2021 • DesignOps Summit 2021
Gold
Tristin Oldani
Turning awareness into action with Climate UX
2025 • Climate UX Interest Group
Sarah Rink
Remote User Research: Dos and Don'ts from the Virtual Field
2020 • Advancing Research Community
Rachael Dietkus, LCSW
Everything You Need to Know about the Civic Design 2022 Call for Presentations
2022 • Civic Design Community
Nicole Aleong
What UX research can learn from other research practices [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Susan Simon-Daniels
War Stories LIVE! Susan Simon-Daniels
2020 • Advancing Research 2020
Gold
Laura Gatewood
Beyond Buzzwords: Adding Heart to Effective Slack Communication
2024 • DesignOps Summit 2024
Gold
Alla Weinberg
Design Teams Need Psychological Safety: Here’s How to Create It
2022 • DesignOps Summit 2022
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • DesignOps Summit 2021
Gold
Jane Reid
Self-care in User Research
2020 • Advancing Research Community
Jemma Ahmed
Theme Panel
2025 • Advancing Research 2025
Gold
Dane DeSutter
Beyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries
2024 • QuantQual Interest Group

More Videos

John Cutler

"Everyone is circling around similar topics but in very different ways—there’s a battle of models but more similarities than differences."

John Cutler

Oxbows, Rivers, and Estuaries: How to navigate the currents of change (without burning out)

December 3, 2024

Darian Davis

"If you’re generating buy-in, don’t forget what it will mean for your difficult stakeholders—they may have external pressures you don’t know about."

Darian Davis

Lessons from a Toxic Work Relationship

January 8, 2024

Dave Gray

"The tool is designed so you can just sit down, read the questions, and get started even if you don’t have much background knowledge."

Dave Gray

Group Activity: Making Sense of DesignOps

November 7, 2017

John Cutler

"A story lets people assign the meaning that's powerful to them and then think about the decisions they need to make and align."

John Cutler

The Alignment Trap

November 29, 2023

Abby Covert

"Just because you can color code something doesn’t mean you should."

Abby Covert

Stuck? Diagrams Help

October 27, 2022

Mark Interrante

"Small micro changes every week add up — ask your team what tiny improvements they’ve made recently."

Mark Interrante

Collaboration Flows in Product Development

June 9, 2017

Devon Powers

"The future will be struggle; we need to face that forward, not deny it."

Devon Powers

Imagining Better Futures

March 9, 2022

Prayag Narula

"The best teams I know are a quarter ahead of the product roadmap, seeking out impactful strategic research projects themselves."

Prayag Narula

How to Empower Your Designers to Do Good Research – And Why You Want To

June 10, 2022

Peter Van Dijck

"Don’t overcomplicate workflows; the simplest thing that could possibly work is often best."

Peter Van Dijck

Hands on AI #3: Claude Code for UX people

October 22, 2025