Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
Gold
Friday, December 10, 2021 • Civic Design 2021
Share the love for this talk
The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
Speakers: Meghan Hellstern and Joanne Dong
Link:

Summary

Civic design has achieved much success in recent decades by focusing on delivering better public services and designing interactions between government and residents. However, to meet the complex challenges humanity and earth face, civic design must evolve so its full potential as a practice and community can be harnessed to address today’s wicked problems, such as mental health, inequality, and climate change. Join us as we explore the paradigm shifts and practices we believe are urgently needed to maximize the impact and relevance of civic design: from human-centered to life-centered; from design thinking to complexity thinking; from ego-systems to eco-systems… and beyond.

Key Insights

  • Civic design has evolved from product-focused to addressing complex systems and wicked problems with human-centered methodologies.

  • Current practices often overlook non-human life and ecosystem interdependencies, causing unintended long-term harms.

  • A shift from expertise-led to truly community-led design processes can democratize decision-making and empower those most affected.

  • Speculative future Civic design embraces life-centered approaches that prioritize plants, animals, and ecosystems alongside humans.

  • Complexity thinking and strategic foresight expand design methodologies beyond traditional design thinking.

  • Emergent design accepts unpredictability in complex systems and designs simple interactions to enable self-organizing desirable outcomes.

  • Restoring human connection with nature is crucial to developing holistic, system-wide and ethical design solutions.

  • Regenerative and trauma-responsive design aim to heal both ecological and social wounds, moving beyond mere sustainability.

  • Indigenous and land-based knowledge systems provide essential perspectives for sustainable and pluralistic design approaches.

  • Designing for the commons means addressing interconnected crises like climate change, inequality, and health disparities through integrative solutions.

Notable Quotes

"Design creates culture, culture shapes values, and those values in turn determine the future."

"The tiny speck you see is Earth, the only known place with life in this vast universe."

"Is this enough? Can Civic design do more in the face of growing global crises?"

"Our practice needs to evolve from human-centered to life-centered design."

"Zane’s team in 2121 works with plants, animals, and artificial systems to understand wide scale impacts holistically."

"The new Civic design will be community-led, with rotating teams including those directly affected by decisions."

"Paradigm shifts don’t happen overnight; there’s a transition where trailblazers experiment and new patterns emerge."

"How might we design for ecological, social, and community regeneration, healing collective trauma?"

"Design for the pluriverse recognizes the importance of diverse ways of knowing and living sustainably."

"What role do you want to play in helping save us and our beautiful planet from ourselves?"

Ask the Rosenbot
Craig Brookes
"Just Make it Look Good" and Other Ways We're Misunderstood
2021 • Design at Scale 2021
Gold
Megan Nipe
Human-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
2021 • Civic Design 2021
Gold
JD Buckley
Communicating the ROI of UX within a large enterprise and out on the streets
2018 • Enterprise Experience 2018
Gold
Angelos Arnis
Navigating the Rapid Shifts in Tech's Turbulent Terrain
2023 • DesignOps Summit 2023
Gold
Ops without Designers
2018 • DesignOps Summit 2018
Gold
Christian Madsbjerg
Influencing Strategy
2020 • Advancing Research 2020
Gold
Nathan Curtis
Design Systems for Us: How Many One-Source(s)-of-Truth Are Enough? (Videoconference)
2019 • DesignOps Community
Sahibzada Mayed
Cultivating Design Ecologies of Care, Community, and Collaboration
2023 • DesignOps Summit 2023
Gold
Brendan Jarvis
It was the Best of Times. It was the Worst of Times.
2024 • DesignOps 2024
Gold
Steve Portigal
Looking Back…to Look Ahead
2024 • Advancing Research 2024
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Design in Product 2023
Gold
Kelly Dern
AI as a Design Partner: How to Get the Most Out of AI Tools to Scale Your Process
2023 • DesignOps Summit 2023
Gold
Simon Wardley
Maps and Topographical Intelligence (Videoconference)
2019 • Enterprise Community
Irina Tikhonova
Small Wins, Big Impact: Leveraging and Elevating User Engagement
2021 • Civic Design 2021
Gold
Laura Schaefer
DesignOps: A Conduit for Inclusion
2022 • DesignOps Summit 2022
Gold
Prabhas Pokharel
Order and Chaos: New Ways of Collaborating on Synthesis and Storytelling
2022 • Advancing Research 2022
Gold

More Videos

Jack Moffett

"While there aren’t enough lean UX experts for each team, having a lean UX Center of Excellence for each value stream helps embed UX advisory properly."

Jack Moffett

SAFe or Sorry? (Videoconference)

May 29, 2019

Tricia Wang

"Post-mortems focused on missed opportunities help make processes more systematic and ensure next time we do better."

Tricia Wang

SCALE: Discussion

June 15, 2018

Fredrik Matheson

"Designers have to be part business, part political, and part technical to influence big system changes."

Fredrik Matheson

First-time users, longtime strategies: Why Parkinson’s Law is making you less effective at work – and how to design a fix.

June 8, 2016

Laine Riley Prokay

"Early career employees should express gratitude and appreciation for those who offer help as part of compassion."

Laine Riley Prokay

How DesignOps can Drive Inclusive Career Ladders for All

September 30, 2021

Shipra Kayan

"The moment we felt customer feedback worked was when it got incorporated directly into the product roadmap."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Kristen Guth, Ph.D.

"Expert intuition can be wrong or right, especially under uncertain contexts without regular practice and feedback."

Kristen Guth, Ph.D.

Out of the FOG: A Non-traditional Research Approach to Alignment

March 28, 2023

Joi Freeman

"We need to create environments where everyone's voice has a place and value—not put the burden on marginalized individuals to navigate."

Joi Freeman

A New Vantage Point: Building a Pipeline for Multifaceted Research(ers)

March 30, 2020

Victor Udoewa

"Prioritization is a constant negotiation between what’s urgent and what’s important."

Victor Udoewa

Theme One Intro

March 27, 2023

Peter Merholz

"Product managers and engineers are now recognizing the need to organize teams around customers and their experiences."

Peter Merholz

Customer-Centered Design Organizations

June 8, 2017