Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Understanding Screen Readers on Mobile: How And Why to Learn from Native Users

Gold
Monday, March 27, 2023 • Advancing Research 2023
Share the love for this talk
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
Speakers: Sam Proulx
Link:

Summary

As we shift into a mobile first world, are you struggling to conceptualize and design accessible mobile experiences? While screen readers are included on both IOS and Android, it can be difficult and overwhelming for designers to learn about them. This session will help you get started! Samuel Proulx, Fable’s accessibility evangelist and a life-long screen reader user, will guide you through the ins and outs of screen readers on mobile. This interactive live demo will show you what an excellent mobile experience can sound like, give you some ideas of things to keep in mind during design, and help you make the case for bringing the voices of assistive technology users into the training and testing at your organization.

Key Insights

  • Android offers multiple third-party screen readers and voices, providing high customizability.

  • Apple’s VoiceOver is standardized across all iOS devices, ensuring consistent user experience.

  • Screen readers are heavily personalized by native users; very few use default settings.

  • VoiceOver’s screen curtain feature protects privacy for blind users by turning off the display.

  • Touchscreen interaction allows blind users to leverage spatial memory unlike desktop screen readers.

  • Typing on mobile screen readers requires muscle memory and can be cumbersome for new users.

  • Customizability in accessibility features must be balanced with ease of use to serve diverse needs.

  • Disability is never one-size-fits-all; screen readers must adapt to users’ sensory and physical differences.

  • Testing only with screen readers is insufficient; involving native assistive technology users is critical.

  • Fable supports accessibility journeys by connecting teams with real assistive technology users throughout development.

Notable Quotes

"There is no one size fits all solution for screen readers."

"VoiceOver’s screen curtain is designed to protect privacy because we don’t always know who’s looking over our shoulder."

"Most of us want to listen at 800 words per minute despite the robotic voice it creates."

"Android’s accessibility tools started later than Apple’s, so the community is smaller and less documented."

"Touch screens let blind users use physical spatial information in a way desktops never could."

"If you want to understand the actual experience, you need a native assistive technology user involved."

"I can’t think of a single screen reader user who uses the default out-of-the-box configuration."

"Apple’s strength is the ease of learning, well-documented support, and consistent updates."

"Typing on a mobile screen reader requires exploring the keyboard and double tapping keys, which can be cumbersome."

"Accessibility must offer customizability while balancing ease of use."

Ask the Rosenbot
Patrick Boehler
The service shift: transforming media organizations to create real value through design
2025 • Advancing Service Design 2025
Gold
Jane Reid
Self-care in User Research
2020 • Advancing Research Community
Peter Merholz
Design at Scale is People!
2021 • Design at Scale 2021
Gold
Mike Davidson
Fireside Chat
2022 • Advancing Research 2022
Gold
Aurobinda Pradhan
Introduction to Collaborative DesignOps using Cubyts
2022 • DesignOps Summit 2022
Gold
Dane DeSutter
Beyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries
2024 • QuantQual Interest Group
Bria Alexander
Opening Remarks
2021 • DesignOps Summit 2021
Gold
Jaskiran Kang
Why Community is Key to Professionalizing Design
2022 • Civic Design Community
Llewyn Paine
Day 1 Using AI in UX with Impact
2025 • Designing with AI 2025
Gold
Farid Sabitov
Theme Four Intro
2022 • DesignOps Summit 2022
Gold
Charlotte Lee
Theme 1 Intro
2021 • Civic Design 2021
Gold
Brendan Jarvis
Framing Tomorrow by Questioning Today
2022 • Design at Scale 2022
Gold
Trisha Terhar
Empathizing with the Empowered: Non-Researcher Responses to Democratization
2022 • Advancing Research 2022
Gold
Shipra Kayan
Make your research synthesis speedy and more collaborative using a canvas
2025 • Rosenfeld Community
Dan Ward
Failure Friday #1 with Dan Ward
2025 • Rosenfeld Community
Billy Carlson
Pro-level UI Tips for Beginners
2022 • DesignOps Summit 2022
Gold

More Videos

Xenia Adjoubei

"We fundraised to cover Tatiana’s salary for three months so she could launch this project very quickly after the war started."

Xenia Adjoubei Sean Bruce

Empowering Communities Through the Researcher in Residence Program

March 29, 2023

Tamara Kartoziia

"The focus isn’t on head to head competition, but on specialization and differentiation in the Italian market."

Tamara Kartoziia

Think global, adapt local: how service design accelerated B2B market entry by 6 months

November 20, 2025

Jay Bustamante

"Your role is to ensure that the right people are at the party — a multidisciplinary team."

Jay Bustamante

Navigating the Ethical Frontier: DesignOps Strategies for Responsible AI Innovation

October 2, 2023

Nicole Aleong

"How we orient ourselves to the future impacts how we experience the present."

Nicole Aleong

Future Orientations to Everyday Life: Futures Anthropology as a Methodology

March 26, 2024

Nick Lewis

"About 70 sites have been removed from the Low Carbon Showcase after regressing in sustainability."

Nick Lewis

Designing and building low-carbon websites independently

November 18, 2025

Vicky Teinaki

"UX practitioners already have the mindset and mentality needed to drive a product discussion forward and a handy toolkit of approaches and methods."

Vicky Teinaki Michele Marut Tim Parmee

Short Take #3: UX/Product Lessons from Your Industry Peers

December 6, 2022

Laura Weiss

"The true enabler of a successful innovation is not the new technology or clever business model, but the human beings involved."

Laura Weiss

Turn Down the Heat: 3 Ways to Handle Conflict in the Moment

November 20, 2024

Joerg Beringer

"You get a lot of different research outputs in a matter of minutes from your scope input."

Joerg Beringer Thomas Geis

Scaling User Research with AI: Continuous Discovery of User Needs in Minutes

June 10, 2025

Shelby Switzer

"It’s okay to be goofy and have fun—creating space for awkwardness and playfulness helps engagement."

Shelby Switzer

Making Space for Community Knowledge-sharing in a Distributed World

December 10, 2021