Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" Every speaker before me had these pristine backgrounds. I’m a slob and feeling really self-conscious about it. "
Theme 3: Intro
January 8, 2024
" It’s never all or nothing — product success must balance user needs and business constraints. "
Enterprise Storytelling Sessions
June 3, 2019
" At first, other teams had no idea who we were or what design even did, but well-designed documents helped break that wall down. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" At US Digital Service, we’re federal employees which throws off the usual contractor rules and gives us more access. "
Filling the Void
November 7, 2018
" If you ever feel like you can't do this job and you're in over your head, it's totally normal. "
Enterprise Storytelling Sessions
June 14, 2018
" They made it very easy for me [to resign]. I was moved to support a life insurance company. "
Enterprise Storytelling Sessions
June 8, 2017
" Working with these HR people, they’re really nice people, even if they have absolutely no clue how to fit round pigs into square holes. "
Enterprise Storytelling Sessions
June 8, 2016
" People in the company knew I’m a problem solver and I’m good with ease of use. "
Enterprise Storytelling Sessions
May 13, 2015
