Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" Enterprise UX is about fixing broken systems that have a momentum of their own; it’s about improving, not quick solutions. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" We’ve loaded ourselves up with lots of outsiders with outsider perspectives to understand the enterprise better. "
Theme 3: Intro
January 8, 2024
" Outside of our keyholes lies information we’re completely oblivious to that can come to haunt us. "
Enterprise Storytelling Sessions
June 3, 2019
" Listen hard, change fast. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" The only time you get to build design ops at the same time as the organization structure is like in startups, but they’re so chaotic you don’t get to enjoy it. "
Filling the Void
November 7, 2018
" Simple, basic, consistent actions over time deliver big results when working with engineers. "
Enterprise Storytelling Sessions
June 14, 2018
" Unfortunately, that was very good. "
Enterprise Storytelling Sessions
June 8, 2017
" When you’re new and inexperienced, asking for help feels like admitting you don’t belong, but really, it shows wisdom. "
Enterprise Storytelling Sessions
June 8, 2016
" When systems fail, Jigad works best within a framework — innovation that must scale happens with an ecosystem view. "
Enterprise Storytelling Sessions
May 13, 2015
