Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" Silos are everywhere—in technology companies, retail, inside silos inside silos. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" Sharzad will share wisdom she earned and learned the really hard way from working both inside and outside. "
Theme 3: Intro
January 8, 2024
" In a fight, there’s a winner and a loser. But for a product to be successful, it has to work both for users and business. "
Enterprise Storytelling Sessions
June 3, 2019
" Scaling is not for the sake of scaling, but scaling over time. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Selling an ideal solution to an organization never works. You push a good start and adapt as you go. "
Filling the Void
November 7, 2018
" UX design is really about producing usable software, not just pretty deliverables. "
Enterprise Storytelling Sessions
June 14, 2018
" It’s harder than a 45 minute talk. "
Enterprise Storytelling Sessions
June 8, 2017
" Know-it-alls claim to know what to do and how users behave, but if they knew the answers, why bring in research? "
Enterprise Storytelling Sessions
June 8, 2016
" Anytime you have to justify something by saying just this one time, you know you’re going down a bad road. "
Enterprise Storytelling Sessions
May 13, 2015
