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Summary
Watch to learn about how Honeywell Aerospace’s design team helps customers create aircraft that are a pleasure to fly, affordable to maintain, and good for the planet. In this interactive session with Teresa Swingler, our community members learned how we use both traditional and modern UX/UI techniques to understand customers’ needs and translate them into experiences that are intuitive, safe, and sustainable.
Key Insights
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Honeywell Aerospace designs critical aircraft components and avionics, not whole aircraft.
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Urban air mobility aims to reduce urban congestion by introducing electric air taxis by 2028.
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Simplifying cockpit controls for non-pilot users could reduce training time from years to weeks.
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Video game design patterns like spatial audio and haptic feedback are being adopted for pilot interfaces.
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Rapid validation and willingness to cancel concepts early saves resources, demonstrated by a smart pet kennel product that was dropped.
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Pilot onboarding includes complex checklists that are slowly digitizing despite resistance.
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Future air mobility requires conceptually new air traffic control systems, including virtual 'air roads' and waypoints.
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Non-traditional pilot backgrounds, such as gamers or Uber drivers, are considered likely operators of air taxis.
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Design quality metrics in aerospace focus on safety, timeliness, and accuracy, but emotional user experience remains hard to quantify.
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Low-fidelity prototyping (foam models, PlayStation controllers) is critical for early iterative feedback.
Notable Quotes
"If I can fly it, it's probably good for anyone."
"Flying has to be safe, it just has to be a must."
"We want it to take two weeks instead of two years for a skilled operator to actually operate one of these vehicles."
"We're looking at simpler layouts that optimize scanning and enhance 3D spatial sound for oral notifications."
"Air travel is one of the experiences that really hasn’t improved much over time."
"We’re encouraged to cancel programs very fast to avoid wasting time."
"There’s a whole changing pilot perception around gaming controls versus traditional ones."
"Onboarding pilots with digital checklists was slow to adopt because pilots were used to paper."
"Design quality is hard to measure beyond numbers of products and on-time delivery."
"The future pilot might be more like a teenage gamer than a traditional certified pilot."
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