Summary
Curated from community-contributions, these brief video clips feature winning submissions from industry pros sharing their most important lessons on navigating the intersection of UX/Product.
Key Insights
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Design can be treated as a strategy where shipping parts incrementally is acceptable and beneficial.
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Relationship building with product partners is crucial for successful, sustained product development.
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Incremental change and idea sharing happen through slow, steady rapport, not quick fixes.
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UX researchers need to invest significant time in facilitating shared understanding across the product team.
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Research is less about discovering new insights each time and more about evolving the team's collective knowledge.
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Building trust and relationships transforms perspectives and leads to improved collaborative outcomes.
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Moving fast and breaking things isn’t a useful mantra when cultivating meaningful team synthesis and collaboration.
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Designers may sometimes victimise their work by expecting perfection in a single shipment rather than as evolving increments.
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Synthesis and patience are key to uncovering big ideas in UX design and research.
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Effective UX research supports positive change both in the product and in the user experience by being embedded in team processes.
Notable Quotes
"They’re not living out the Judgment of Solomon every day where you split the baby in half."
"It’s okay to invest in relationships — that’s how incremental change happens."
"Slow and steady synthesis is how you get towards those really big ideas."
"I wish I knew that a piece of your design can be shipped and other pieces can come later."
"It’s less about doing some research and more about growing the collective knowledge of the team."
"I had imagined research as digging into people’s brains and then being done, but it’s really about shared understanding."
"Moving fast and breaking things is not how we get better together, it’s slow and steady."
"Small anchors really add up, both culturally and tangibly, in what you build together."
"As a designer, I forgot that investing in slow, steady relationship building was important until it led to major ships."
"Research can make a positive change not just for the product but for the end users and the team."
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