Day 2 Welcome
Summary
Lou Rosenfeld welcomes attendees from New York City to the second day of Designing with AI 2024, starting with important housekeeping information like time zone adjustments, social sharing via hashtags, and channels for help and discussion. He urges participants to reflect on their learning goals and engage actively even if they are juniors or introverted. Lou introduces key team members: Lauren Cantor, the resource librarian with a Wall Street background; Melissa Burnett who leads cohort facilitation; David Nicholson, the senior UX designer responsible for session notes; and Manuel Herrera, the sketch note artist and illustrator. He emphasizes the extensive support available including comprehensive notes, recordings, and resource lists curated by Lauren and her team. A code of conduct is highlighted to ensure a safe, welcoming environment throughout the event. Lou hands off to Uday, who remarks on weather challenges in Louisiana but remains optimistic. Uday recaps day one’s themes including chatbots, trust, and AI agency, and prepares attendees for day two’s agenda featuring case studies, demos, and panel discussions. The tone is collaborative and focused on community learning around the practical design implications of AI.
Key Insights
-
•
Lou encourages self-reflection throughout the conference to maximize learning and participation.
-
•
Lauren Cantor’s unique background from Wall Street combines business and AI-driven consulting expertise to curate valuable resources.
-
•
The conference provides multiple support channels including Slack help, general discussion, and private cohorts to foster active engagement.
-
•
Sponsor sessions are high-quality educational content, not sales pitches, and their recordings are made widely available.
-
•
Attendees are relieved from note-taking as comprehensive notes, sketches, and resource lists are professionally prepared and shared rapidly.
-
•
A strict code of conduct is in place, emphasizing safety, respect, and community responsibility even in a virtual setting.
-
•
Melissa Burnett’s role as a facilitator of facilitators ensures cohorts operate smoothly, enhancing peer learning.
-
•
Sketch note artist Manuel Herrera brings visual energy to the event, making content more engaging and memorable.
-
•
Uday acknowledges real-world challenges like server outages and extreme weather but maintains a positive, adaptive approach to running the event.
-
•
Day one covered broad AI design themes like chatbots, trust, and agency; day two is more focused on practical case studies, demos, and panels.
Notable Quotes
"Am I getting what I wanna get out of this conference? What’s not coming and what would I still like to learn?"
"Please take advantage of this opportunity to share, ask questions, and learn together even if you are the most introverted person."
"Sponsor sessions are so great that people want recordings. They’re not sales pitches."
"You don’t need to take notes. We want you to pay attention and not be distracted."
"Lauren Cantor is a heavy hitter gathering all the really good resources and putting them together."
"We have a code of conduct. It’s not just window dressing, it’s the front door to a process with people behind it."
"Melissa Burnett is a creator of order out of chaos, leader of leaders."
"Manuel Herrera is a visual thinker and illustrator whose energy always blows me away."
"Hopefully the internet stays strong and holds steady despite the stormy weather here in Louisiana."
"Yesterday we touched upon topics like chatDBT, chatbots, trust, intentionality, agency, and even alien interns."
Or choose a question:
More Videos
"At the turning point, the team realized they were in charge of their own process and got engaged."
Carl TurnerYou Can Do This: Understand and Solve Organizational Problems to Jumpstart a Dead Project
March 28, 2023
"If your leadership isn’t aligned to your agenda, it’s vital to negotiate and influence to bring them on board."
Karen PascoeDeveloping Experience Teams and Talent in the Enterprise
June 8, 2016
"Support software used to be really shitty and expensive, and Zendesk set out to fix that by making it beautifully simple."
Jilanna WilsonDistributed Design Operations Management
October 23, 2019
"Designers contribute experimental patterns back to the design system early, making their work visible even before full validation."
Shawna Hein Kevin HoffmanCreate a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts
November 17, 2022
"Move fast and break things doesn’t work when you’re designing for cancer patients or disaster victims."
Barb SpantonDoing Work That Matters: A Look Beyond The Idealistic Notion of 'Doing Meaningful Work'
June 10, 2022
"Dana is a reliable, solutions-oriented designer who prefers honest feedback but needs clear expectations."
Briana ThomasThe Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
September 24, 2024
"Provoking and reframing perspective helps teams get unstuck by thinking in new and surprising ways."
Gina MendoliaTherapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems
December 3, 2024
"Being fluent in multiple data languages and understanding behavioral and attitudinal data will be essential."
Lija Hogan Milan Mijatovic Sam Proulx Louis RosenfeldThree Years Out: Perspectives on the Near-Term Future of User Research
March 15, 2024
"If nobody owns the onboarding experience, it likely won’t get done or get the energy it deserves."
John Calhoun Rachel PosmanTwo Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024