Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
The journey of building a sustainable design practice
This video is featured in the Climate UX Case Studies playlist.
Summary
Watch this special case-study webinar with Tim Frick of Mightybytes, where we’ll explore the journey of building a sustainable design practice. Tim shares how sustainability became a core part of Mightybytes’ work, the wins and challenges along the way, and how the definition of sustainability continues to evolve. Discover why “green” design is not necessarily the more costly option but an opportunity, and learn actionable strategies—including tools like Ecograder and the WC3 guidelines—to integrate sustainability into your own design practice. Whether you're just getting started or looking to deepen your approach, this session provides insights and first steps to move forward.
Key Insights
-
•
Becoming a certified B Corp in 2011 was a turning point that forced Mighty Bytes to completely redesign their business around sustainability.
-
•
Sustainability in digital design includes environmental, social, and economic dimensions, not just ecological impact.
-
•
Early sustainability efforts like green office certifications only address surface-level sustainability.
-
•
Client education is critical because many initially believe digital solutions are inherently green and worry about extra costs.
-
•
Impact business models embed sustainability directly into how business generates value and revenue, not just peripheral initiatives.
-
•
Sustainability and accessibility are intertwined, and Mighty Bytes draws firm boundaries on accessibility as a non-negotiable.
-
•
Eco Grader was created to provide an easy, data-driven way to assess a website’s digital sustainability and help guide improvement over time.
-
•
The modular design of Eco Grader allows it to adapt to evolving sustainability standards and integrate new metrics.
-
•
Policy advocacy is increasingly recognized as a foundational part of corporate sustainability, with new B Corp standards requiring it.
-
•
Sustaining a business transformation toward sustainability requires continuous improvement, resilience through setbacks, strong storytelling, and growing a community of like-minded practitioners.
Notable Quotes
"Becoming a B Corp really made us redesign everything about the business."
"Sustainability isn’t just about emissions or ecological destruction; it includes social and economic dimensions."
"Most clients initially thought the web was a greener medium because it replaced paper, and they had no idea about digital sustainability."
"Education and awareness had to be core parts of what we were doing in this shift."
"We almost lost the company when I was writing Designing for Sustainability."
"Accessibility is a line in the sand for us; if you don’t want an accessible website, maybe don’t hire us."
"Eco Grader helps people understand where they can improve their website’s sustainability using real metrics."
"The new B Corp standards require companies to do policy advocacy, end of story."
"Sustainability and accessibility often go hand in hand, not in conflict."
"Finding others within your organization who share your sustainability passion is the way to build momentum."
Or choose a question:
More Videos
"Digitizing doesn’t mean removing your frontline; frontline workers must be empowered to assist less digital citizens."
Yalenka Mariën Marie MervaillieDesigning for Digital Inclusion in the Belgian Government
December 8, 2021
"Between February and March 2020, promoting the PTSD Coaching app led to a 65% increase in downloads."
Megan Nipe Lyndsay BoothHuman-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
December 8, 2021
"We need to ask participants how much time they have and want to contribute to avoid extractive research."
Dr. Jamika D. Burge Mansi GuptaAdvancing the Inclusion of Womxn in Research Practices
September 15, 2022
"The term ‘study’ rings of academia and reinforces power dynamics; I prefer continuous engagement instead."
Jemma Ahmed Robert Fabricant Sean McKay Llewyn Paine Kate Towsey Noah BondTheme Panel
March 11, 2025
"You might know us from the 70 or so UX and product design books we've published over the past two decades."
Louis RosenfeldAbout the Rosenverse
March 15, 2026
"I fumed that my idea had been ignored, wondering if it was because I was new, a woman, brown, or had a PhD."
Nalini P. KotamrajuTwo Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"
March 10, 2021
"A task where AI adds a little something is honestly easier to get right than one where it’s absolutely critical."
Sarah BarrettAI in Real Life: Using LLMs to Turbocharge Microsoft Learn
February 13, 2025
"Research is at its base a sales role, which can be an uncomfortable truth for researchers."
Jane DavisStrategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
March 11, 2025
"Design projects that focus on educating low-income families to eat healthier often ignore systemic barriers."
Alba VillamilStereotyped by Design: Pitfalls in Cross-Cultural User Research
March 30, 2020