Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Exploring Cadence: You, Your Team, and Your Enterprise

Gold
Thursday, June 8, 2017 • Enterprise Experience 2017
Share the love for this talk
Exploring Cadence: You, Your Team, and Your Enterprise
Speakers: Elizabeth Churchill
Link:

Summary

Time is always on our minds in very practical ways—apportioning it for various projects, creating and prioritizing tasks, calendaring, and tracking deadlines and deliverables. Time does, however, have more abstract qualities that require our attention. It drives how we imagine future worlds, set our organizations' visions, track technological trends, manage our enterprises, plan our careers, roadmap our products, and choreograph our people. Each of these activities vary in scale and size, and each has its own cadence. Some focus on years, some on months, some on weeks, some on days. In this talk, Elizabeth Churchill will discuss ways of thinking about time in UX beyond classic, practical notions of "time management". She'll share personal stories from the enterprise and the academy, and invite a conversation about personal journeys of personal life long impact in UX.

Key Insights

  • Building social capital and trust inside enterprises increases effective use of formal productivity tools.

  • The Yeti collaborative poster allowed cultural co-ownership and broke down language barriers between US and Japanese teams.

  • Google Jamboard integrates cloud and G Suite allowing seamless real-time and asynchronous collaboration globally.

  • Material Design codifies decades of UX research and principles into a framework used by 90% of Google's product apps.

  • UX research on text fields and text legibility directly impacts accessibility standards and influences product designs.

  • Ethnographic interviews revealed pain points in designer-to-developer handoff, inspiring new internal collaboration tools.

  • Collaboration tools must facilitate trust and meaningful interaction beyond task completion to foster innovation.

  • Time boxing aids focus and motivation but must be balanced with reflection on bigger strategic goals.

  • Measuring intangible outcomes like rapport, employee happiness, and inter-team trust is critical for justifying internal UX tools.

  • Considering time as a material for design encourages long-term thinking about legacy and impact beyond immediate deliverables.

Notable Quotes

"The creation of trust and collaboration environment has a different timescale than communication tools themselves."

"Fuji Xerox would show you how to set up collaborative posters not just as technology but as service for social capital."

"The Jamboard's integration of physical social sharing and distributed digital work artifacts is a new frontier."

"Material Design is both a design philosophy and a framework used by almost all Google apps in some form."

"We tested text fields with Mechanical Turk to find which perform best for most people and fed that into specs."

"Making images and text more legible over complex backgrounds is both a tactical design and accessibility challenge."

"Breaking down silos requires tools that enable cross-team feedback and meaningful collaboration."

"Time boxing reduces anxiety, motivates, but doesn't preclude stepping back to assess bigger goals."

"The CEO wanted rapport, not just productivity, and the collaborative poster created that from scratch."

"When I announced the project shutdown, a flood of employee emails stopped it—it had become part of the fabric."

Ask the Rosenbot
Séamus Byrne
Aligning Teams with Choreography
2024 • Enterprise Experience 2020
Gold
Nicole Umphress
Delivering Design Education During a Global Pandemic: Lessons Learned
2022 • Design at Scale 2022
Gold
Louis Rosenfeld
Opening Remarks
2023 • Design in Product 2023
Gold
Dr. Jamika D. Burge
How UX researchers can partner with (and not be replaced by) AI [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Nidhi Singh Rathore
Embracing participation to unlock deeper truths in commercial research
2025 • Advancing Research 2025
Gold
Billy Carlson
Ideation tips for Product Managers
2022 • Design in Product 2022
Gold
Dalia El-Shimy
So You've Got a Seat at the Table. Now What?
2020 • Advancing Research 2020
Gold
Toby Haug
Discussion
2017 • Enterprise Experience 2017
Gold
Peter Van Dijck
Hands-on AI #2: Understanding evals: LLM as a Judge
2025 • Rosenfeld Community
Bria Alexander
Opening Remarks
2021 • Design at Scale 2021
Gold
Rebecca Topps
Planning and conducting remote usability studies for accessibility
2020 • Advancing Research Community
Melinda Belcher
Insider preview of Enterprise Experience 2020
2020 • Enterprise Community
Uday Gajendar
Day 1 Welcome
2024 • Designing with AI 2024
Gold
Dana Bishop
2022: The Year UX Demonstrates its Business Impact
2022 • Advancing Research 2022
Gold
Ilana Lipsett
Anticipating Risk, Regulating Tech: A Playbook for Ethical Technology Governance
2021 • Civic Design 2021
Gold
Rebecca Buck
Mission: Keep Talent in Research Roles!
2021 • Advancing Research 2021
Gold

More Videos

Joanna Vodopivec

"Starting with positives and acknowledging good work helps break down resistance when sharing findings that reveal weak points."

Joanna Vodopivec Prabhas Pokharel

One Research Team for All - Influence Without Authority

March 9, 2022

Louis Rosenfeld

"Onboarding often felt like trial by fire—go to the meeting and hope you understand something."

Louis Rosenfeld Lashanda Hodge Senongo Akpem Chris Hodowanec

Becoming a Civic Designer: Making the Move from Private to Public Sector

November 17, 2022

Bria Alexander

"We are back and we are right on time. Eight o'clock on the dot."

Bria Alexander

Day 3 Welcome

September 25, 2024

Uday Gajendar

"Please take advantage of this opportunity to share, ask questions, and learn together even if you are the most introverted person."

Uday Gajendar Louis Rosenfeld

Day 2 Welcome

June 5, 2024

Sam Proulx

"I’ve nearly bought products in my sleep because I memorized the key presses from consistent checkout flows."

Sam Proulx

Online Shopping: Designing an Accessible Experience

June 7, 2023

Russ Unger

"The post-offer period isn’t HR’s alone; hiring teams must stay in touch and keep the candidate engaged."

Russ Unger

Onboarding: The Ecosystem, not the Afterthought

November 7, 2017

Catherine Dubut

"The store mobile device is the indispensable silent partner enabling store employees to balance task productivity and customer engagement."

Catherine Dubut

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

March 18, 2021

Josh Clark

"Sentient design is about intelligent interfaces that are aware of context and intent so they can be radically adaptive to user needs in the moment."

Josh Clark Veronika Kindred

Sentient Design: New Postures for AI-Mediated Experiences (2nd of 3 seminars)

January 29, 2025

Dantley Davis

"There were things I controlled and things I didn’t, and I needed to plan for both."

Dantley Davis

Leadership & Diversity—A Fireside Chat with Dantley Davis

September 17, 2020