Welcome / Housekeeping
Summary
Lou Rosenfeld opens Enterprise UX 2023 Day Two by welcoming participants and recapping the conference themes covered so far: systems thinking and information architecture on Day One, followed by artificial intelligence and machine learning moderated by Hussan Oakley, and data design led by Gaar on Day Two. Lou shares important housekeeping information about the conference website, time zone settings, sponsor sessions, and how to access recorded sessions. He highlights the commitment of sponsors like Balsamiq, Loom, and Pinterest to providing valuable non-sales content for free and promotes special offers in the digital swag bag, including discounts on Rosenfeld Media books such as Donna Leach Hus’s "Hear the Leader’s Journey." Lou announces an experimental informal virtual gathering to foster community connection post-conference, inviting speakers and attendees to join for an open discussion. He stresses the importance of coming to sessions with a learning agenda and encourages attendees to engage by posting questions for speakers in Slack channels. The team supporting the event includes noted scribes like Dave Nicholson, who captures detailed notes, and others who compile resources and visual content to enhance participant experience. Lou concludes by reaffirming the conference’s code of conduct, emphasizing emotional support and safety among attendees, thus underlining the community’s values of kindness and inclusion.
Key Insights
-
•
Enterprise UX 2023 is structured around four key themes over two days: systems thinking, information architecture, AI/machine learning, and data design.
-
•
Hussan Oakley moderates the crucial first half of Day Two focusing on AI and machine learning, emphasizing its growing importance in enterprise UX.
-
•
Sponsor sessions are content-rich, non-sales oriented, and free, featuring well-known UX experts like Alo Weinberg and Sam Pru.
-
•
The conference platform provides dynamic time zone adjustments, enhancing accessibility for a global audience.
-
•
Recorded sessions are made available to registered attendees, allowing for flexible on-demand learning.
-
•
The event fosters ongoing community engagement through Slack channels, Q&A threads, and informal meetups post-conference.
-
•
Dave Nicholson, a senior UX designer at PwC, leverages his business analyst background to produce detailed, speedy note-taking that enriches the conference documentation.
-
•
Encouraging attendees to set a personal learning agenda helps deepen engagement and helps frame expectations throughout the day.
-
•
Rosenfeld Media offers discounts on relevant UX literature during the conference, supporting continued professional development.
-
•
The code of conduct is actively enforced and emphasized to maintain a safe, supportive environment, encouraging participants to look out for one another emotionally.
Notable Quotes
"We have four themes over two days: systems thinking, information architecture and knowledge management, AI and machine learning, and designing the data."
"Sponsor-led sessions are not sales pitches but packed with great content from real all-star UX professionals."
"If you talk about the conference in social, please use the eUX 2023 hashtag and help us spread the word."
"You can change the time zone via a pull-down menu on the program page, and all session times will adjust accordingly."
"We want you to come in with a learning agenda—it’ll help you get more out of the event."
"Our sponsor sessions are recorded and accessible to registered attendees so you can watch them anytime."
"Dave Nicholson is a true hero—he captures incredible detail and speed in his notes."
"Code of conduct is not window dressing; it’s a front door to a process that supports your safety and comfort."
"We’re doing an experimental open session at the end of the day to just shoot the breeze about UX, enterprise, and the state of the world."
"It’s better to err on the side of kindness and emotional support toward colleagues who might be struggling."
Or choose a question:
More Videos
"Bringing tasks directly into meetings lets you work where collaboration is happening without jumping between tools."
Lavy Kumar Kat Temple Shan Sebastian Tara Jensen Jenn ChouFuture of Work
June 9, 2021
"Even though Craig and I work closely every day, we haven’t met in person yet, which shows how remote collaboration works well for us."
Andreas Huebner Amy Takata Craig BrookesWhat Is It Like To Be Part of The UX Team at Compass?
March 11, 2021
"Regular surveys showed teaching quality mattered 11%, but logistic regression revealed it actually represents 77% of the decision."
Ricardo MartinsUnlocking the power of advanced quantitative methods
March 12, 2025
"Satya Nadella’s leadership feels authentic—he puts empathy at the center of everything he does."
Monty HammontreeThe Future of UX Research
December 3, 2020
"For me, ideally one design ops manager per 14 designers is the ratio that works best."
Benjamin RealShowing the Value of DesignOps by Not Having a DesignOps Team
October 21, 2020
"Research ops is like the most punk thing you can do in the experience design space."
Kate TowseyAsk Me Anything (AMA) with Kate Towsey
April 2, 2025
"Breaking enterprise into small segments lets you apply research methods effectively at scale."
Steve Portigal Chris Chapo Kelly Goto Christian RohrerDiscussion
May 13, 2015
"There isn’t necessarily a conflict between security and accessibility; it’s a matter of thoughtful design."
Sam ProulxOnline Shopping: Designing an Accessible Experience
March 28, 2023
"Including people with disabilities in prototype reviews can be different based on the assistive technology they use and their needs."
Sam ProulxPrototype Reviews, People With Disabilities, and You
October 1, 2021
