Rosenverse
Trauma-informed Research: A Panel Discussion

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Trauma-informed Research: A Panel Discussion

Thursday, October 7, 2021 • Advancing Research Community
Share the love for this talk
Trauma-informed Research: A Panel Discussion
Speakers: Matt Bernius , Sarah Fathallah , Hera Hussain and Jessica Zéroual-Kara
Link:

Summary

The unfolding epidemics and crises of the last year and a half provide stark reminders that no person or setting is ever safe from the impacts of traumas. Now more than ever, it’s critical for us as researchers to anticipate and plan for the realities of trauma as it emerges in our work (and in ourselves). Join us for a discussion of how the panelists came to embrace trauma-informed practices and how they have led to changes in the way we approach our work. Being trauma-informed and -responsive is not a destination but rather a constant state of becoming. You’ll leave with the information you need to start this journey in your own practice.

Key Insights

  • Including people with lived experience in research teams helps anticipate trauma triggers and design sensitive methods.

  • Trauma manifests and is processed differently across cultures, requiring flexible, adaptive research approaches.

  • Allowing participants agency in how and when they engage reduces retraumatization risks.

  • Trauma-informed work demands self-care practices for researchers, including debriefings, breaks, and mutual support.

  • Research in systems like government must address trauma perpetuated by those systems, not just individual experiences.

  • Commodification of trauma-informed approaches risks diluting their meaning into performative checklists.

  • Organizational change, starting with HR policies and leadership modeling vulnerability, is vital for trauma-informed cultures.

  • Researchers and designers should assume trauma is present in all human interactions, even in traditionally 'non-sensitive' sectors.

  • Consent is an ongoing process, and participants should always feel empowered to pause or stop participation.

  • Sharing and mentoring among practitioners strengthens trauma-informed approaches and prevents isolation.

Notable Quotes

"Trauma is a response to anything that's overwhelming—too much, too fast, too soon, or too long coupled with a lack of protection or support."

"You can't heal your way out of death or oppression by reforming oppressive systems; you can only do so by dismantling those systems."

"We need to be better at questioning the motivations of the parties we work with and what they’re getting out of the work."

"All processes are extractive; even if there’s an element of enrichment, reducing that extraction is crucial."

"Allow people to tell you how trauma extraction feels; don’t assume based on your cultural lens."

"Leadership modeling of vulnerability and human challenges is the first step towards trauma-informed organizational culture."

"Trauma-informed is not a destination; it’s a journey, a continuous state of becoming."

"If you work with humans, you work with trauma. Assume everybody carries some form of vulnerability."

"Take breaks, use chill zones, and create safe spaces within research and workplace settings."

"Being trauma-informed means caring for yourself, forgiving your mistakes, and moving forward with humility."

Ask the Rosenbot
Alastair Simpson
Debunking the Myths of Cross-Disciplinary Collaboration
2019 • DesignOps Summit 2019
Gold
Bria Alexander
Opening Remarks
2023 • Advancing Research 2023
Gold
Monty Hammontree
The Future of UX Research
2020 • Advancing Research Community
Llewyn Paine
[Demo] Deploying AI doppelgangers to de-identify user research recordings
2024 • Designing with AI 2024
Gold
Marjorie Stainback
What Research Ops Professionals Have Learned from COVID-19
2020 • Advancing Research Community
Dave Malouf
The Future of DesignOps
2024 • DesignOps Summit 2020
Gold
Taylor Jennings
Research Debate Club
2026 • Advancing Research 2026
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Design in Product 2023
Gold
Saara Kamppari-Miller
Cartography for Design Communities
2025 • DesignOps Summit 2025
Gold
Margot Bloomstein
Fostering Trust in Your Brand and Beyond
2020 • Enterprise Community
Jamika Burge
Embracing change: Navigating shifting landscapes with compassion and agency
2025 • Advancing Research 2025
Gold
Ryan Matthew
DesignOps without Boundaries: Building More with What You Have
2025 • DesignOps Summit 2025
Gold
Josh Clark
Sentient Design: New Postures for AI-Mediated Experiences (2nd of 3 seminars)
2025 • Rosenfeld Community
Gonzalo Goyanes
Design ROI: Cover a Little, Get a Lot
2022 • DesignOps Summit 2022
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • DesignOps Summit 2022
Gold
Dean Broadley
Not Black Enough to be White
2024 • DesignOps Summit 2020
Gold

More Videos

Surya Vanka

"The purpose of design is not to celebrate a solo genius, but to help create a just and equitable world for everyone."

Surya Vanka

Unleashing Swarm Creativity to Solve Enterprise Challenges

June 10, 2021

Patrick Boehler

"People are better equipped to decide and act in their lives when we deliver relevant and useful information."

Patrick Boehler Madison Karas

The service shift: transforming media organizations to create real value through design

November 19, 2025

Andreas Huebner

"Even though Craig and I work closely every day, we haven’t met in person yet, which shows how remote collaboration works well for us."

Andreas Huebner Amy Takata Craig Brookes

What Is It Like To Be Part of The UX Team at Compass?

March 11, 2021

Patrizia Bertini

"We have immature teams where design is still seen as aesthetic rather than strategic experience functionality."

Patrizia Bertini Alexandra Mengoni León

Pushing DesignOps’ Influence into New Global Markets

September 9, 2022

Phil Gilbert

"Culture isn’t just behavior over time, it’s the artifacts that culture creates and embraces over time."

Phil Gilbert

A Consistent Culture of Design

May 14, 2015

Yulya Besplemennova

"AI can help manage cognitive overload and speed up work when you have short timeframes and no team."

Yulya Besplemennova

[Demo] Stress-testing GenAI in user research synthesis

June 4, 2024

Sarah Rink

"If the research question requires deep context, remote probably won’t do."

Sarah Rink

Remote User Research: Dos and Don'ts from the Virtual Field

June 11, 2020

Mujtaba Hameed

"We experimented with AI-powered sprints, but had lots of dead ends and false starts before finding what really works for us."

Mujtaba Hameed

The new horizon of ethnography: using AI to unlock the full potential of in-person research

March 11, 2026

Sheryl Cababa

"People who understand the problem best are set up to do the best work."

Sheryl Cababa

Living in the Clouds: Adopting a Systems Thinking Mindset

June 6, 2023