Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Trauma-informed Research: A Panel Discussion
Summary
Key Insights
-
•
Including people with lived experience in research teams helps anticipate trauma triggers and design sensitive methods.
-
•
Trauma manifests and is processed differently across cultures, requiring flexible, adaptive research approaches.
-
•
Allowing participants agency in how and when they engage reduces retraumatization risks.
-
•
Trauma-informed work demands self-care practices for researchers, including debriefings, breaks, and mutual support.
-
•
Research in systems like government must address trauma perpetuated by those systems, not just individual experiences.
-
•
Commodification of trauma-informed approaches risks diluting their meaning into performative checklists.
-
•
Organizational change, starting with HR policies and leadership modeling vulnerability, is vital for trauma-informed cultures.
-
•
Researchers and designers should assume trauma is present in all human interactions, even in traditionally 'non-sensitive' sectors.
-
•
Consent is an ongoing process, and participants should always feel empowered to pause or stop participation.
-
•
Sharing and mentoring among practitioners strengthens trauma-informed approaches and prevents isolation.
Notable Quotes
"Trauma is a response to anything that's overwhelming—too much, too fast, too soon, or too long coupled with a lack of protection or support."
"You can't heal your way out of death or oppression by reforming oppressive systems; you can only do so by dismantling those systems."
"We need to be better at questioning the motivations of the parties we work with and what they’re getting out of the work."
"All processes are extractive; even if there’s an element of enrichment, reducing that extraction is crucial."
"Allow people to tell you how trauma extraction feels; don’t assume based on your cultural lens."
"Leadership modeling of vulnerability and human challenges is the first step towards trauma-informed organizational culture."
"Trauma-informed is not a destination; it’s a journey, a continuous state of becoming."
"If you work with humans, you work with trauma. Assume everybody carries some form of vulnerability."
"Take breaks, use chill zones, and create safe spaces within research and workplace settings."
"Being trauma-informed means caring for yourself, forgiving your mistakes, and moving forward with humility."
Or choose a question:
More Videos
"We stuck with NPS because it was a pure metric with a long history we could trend, instead of muddying things with loyalty or revenue."
Shipra KayanHow we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up
September 30, 2021
"The Library of Congress web presence was a findability nightmare, like the Winchester Mystery House."
Peter MorvilleThe Architecture of Understanding
May 13, 2015
"Only one internal hire on the UX team was a huge misopportunity for us."
Renee ReidBecoming a ResearchH.E.R (Highly Enterprise Ready)
June 3, 2019
"Look at your old data again with a new lens; reanalyzing can save money and be less extractive."
Dane DeSutterKeeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not
March 26, 2024
"The four Cs—consistency, convenience, confidence, and customizability—are not just good for accessibility, they make a great experience for everyone."
Sam ProulxOnline Shopping: Designing an Accessible Experience
October 3, 2023
"A thousand paper cuts add up: many small frustrations can lead to someone leaving your digital experience."
Andrew Custage Michael MallettThe Digital Journey: Research on Consumer Frustration and Loyalty
March 29, 2023
"Be present, put devices down, turn off Slack notifications, and really engage."
Shelby SwitzerMaking Space for Community Knowledge-sharing in a Distributed World
December 10, 2021
"Generative AI is non-deterministic and doesn’t understand meaning, so baseline error rates exist in all tools we use."
Llewyn PaineCoexisting with AI: A practical guide for researchers to navigate tools, ethics, and integration
March 11, 2025
"The only thing any of us can control is how quickly we learn and then act based on that learning."
Robin BeersNavigating organizational systems: Rethinking researcher’s role in driving change
March 13, 2025