Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Afternoon Insights Panel
Gold
Tuesday, December 6, 2022 • Design in Product 2022
Share the love for this talk
Afternoon Insights Panel
Speakers: Christian Crumlish , Wendy Johansson , Rich Mironov , Aditi Ruiz and Adam Thomas
Link:

Summary

Join conference curator Christian Crumlish, the conference speakers, and guest commentators for a lively panel discussion reviewing highlights, sharing notable takeaways, and diving deeper into questions inspired by the afternoon’s presentations.

Key Insights

  • Shielding teams too much can stunt their growth; some adversity builds product muscles.

  • Being the single filter for all executive requests often leads to burnout and inefficiency.

  • Situational factors like company size and team maturity define how much information and context to share.

  • Storytelling is a foundational UX and product skill for aligning teams and stakeholders.

  • Adapting the level of detail and format of strategy communication is critical for different audiences.

  • Risk management requires repeatedly surfacing fears and anxieties to identify what truly matters.

  • Translating risks into financial impact is an effective way to engage executives.

  • Including cross-functional teams in risk conversations builds shared security and better decisions.

  • Having one designer for many PMs is a red flag and leadership failure in staffing design.

  • Product and design leaders must decide which battles to fight: evangelize design or focus on delivering product.

Notable Quotes

"When everybody's fully agreeing on things, that tends to make me nervous because it can be groupthink."

"If you put yourself between the C-suite and the product team, you assign yourself a job you have no time for."

"Sometimes you need to slow things down and hit the brakes to prevent rushed, emotion-driven decisions."

"In a startup, I share long-term fringe ideas to help engineers and designers avoid boxing themselves in."

"Storytelling is not process-oriented but is relevant for each team in terms they understand."

"Proto strategy means crafting your strategy from eight pages down to one sentence to adapt communication."

"Have you asked what scares us or keeps us up at night to surface real risks to focus on?"

"A development team of six costs a million bucks a year, so research costs are an investment in avoiding waste."

"One designer to twelve PMs is dead on arrival; that's either design isn't valued or you're massively understaffed."

"You’re not just convincing people of the product’s value but the benefit it brings to them personally."

Ask the Rosenbot
Frances Yllana
D.E.A.R.R. Diaries (Discipline, Experience, Architecture, Reflection + Revolution)
2022 • Civic Design 2022
Gold
Uday Gajendar
From AI to Zeitgeist: Theory as the design antidote to AI hype
2025 • Rosenfeld Community
Xenia Adjoubei
Empowering Communities Through the Researcher in Residence Program
2023 • Advancing Research 2023
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • DesignOps Summit 2023
Gold
Holly Cole
Understanding Experiences: When you have to do more than work
2018 • DesignOps Summit 2018
Gold
Leisa Reichelt
Opening Keynote: Operating in Context
2018 • DesignOps Summit 2018
Gold
Jilanna Wilson
Distributed Design Operations Management
2019 • DesignOps Summit 2019
Gold
Jackie Ajoux
Leveling-Up: A Single-Player’s Guide to the DesignOps Team-of-One
2024 • DesignOps Summit 2020
Gold
Josina Vink
Navigating the pitfalls of systems thinking in service design
2024 • Advancing Service Design 2024
Gold
Mike Oren
Why Pharmaceutical's Research Model Should Replace Design Thinking
2023 • Advancing Research 2023
Gold
Elena Naids
The Power of Difficult Conversations: A Case Study on How We Introduced Design Ops in the Federal Government Space
2023 • DesignOps Summit 2023
Gold
Verónica Urzúa
The B-side of the Research Impact
2021 • Advancing Research 2021
Gold
Bram Wessel
Enterprise Information Architecture (Videoconference)
2020 • Enterprise Community
UX Job Search AMA #2 with Joanne Weaver and Dave Hoffer
2025 • Rosenfeld Community
Daniel Gloyd
Designing Warmth
2025 • Rosenfeld Community
Jazz Improvisation as a Model for Team Collaboration
2017 • DesignOps Summit 2017
Gold

More Videos

Zariah Cameron

"A kickback is a free flowing and life giving gathering that transforms and electrifies throughout the night."

Zariah Cameron

ReDesigning Wellbeing for Equitable Care in the Workplace

September 23, 2024

John Cutler

"You can have more than one priority at a time because they might have very different value and urgency profiles."

John Cutler Harry Max

Prioritization for designers and product managers (1st of 3 seminars) (Videoconference)

June 13, 2024

Nick Cochran

"Working in enterprise can feel like chaos with unclear directions and too much noise from new initiatives every six months."

Nick Cochran

Growing in Enterprise Design through Making Connections

June 3, 2019

Deanna Smith

"You should assess feedback before making decisions; implementing feedback right away can cause the wrong solution or disruptions."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Magdalena Zadara

"We started the Digital Service as a subsidiary company of the government, not just a government unit."

Magdalena Zadara

Zero Hour: How to Get Far Quickly When Starting Your Digital Service Unit Late

November 16, 2022

Nova Wehman-Brown

"If you’re going to be in this room, you have to collaborate and you have to participate."

Nova Wehman-Brown

We've Never Done This Before

June 4, 2019

Liwei Dai

"Artificial intelligence is about building human-like intelligence. This has opened up a golden opportunity for all of us to make a big impact."

Liwei Dai

The Heart and Brain of the AI Research

March 31, 2020

Gordon Ross

"The arrival of workers during COVID lockdown meant coordinating across government ministries, airport authority, federal border services and public health – this was a design problem."

Gordon Ross

12 Months of COVID-19 Design and Digital Response with the British Columbia Government

December 8, 2021

Tutti Taygerly

"I was running on fumes for decades."

Tutti Taygerly

Make Space to Lead

June 12, 2021