Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

[Demo] How to re-categorize content at scale using LLMs
Gold
Wednesday, June 5, 2024 • Designing with AI 2024
Share the love for this talk
[Demo] How to re-categorize content at scale using LLMs
Speakers: Jorge Arango
Link:

Summary

Large Language Models (LLMs) are to language as spreadsheets are to numbers: tools for modeling, exploration, and development. Among their many capabilities, LLMs can alleviate chores related to the design and implementation of information architectures. But doing so requires venturing beyond chat-based interfaces. In this brief demonstration, we'll see how to use OpenAI's API and a few open source command line tools to re-categorize content in a 1,000+ page website. The techniques demonstrated can be extended to other common content organization tasks.

Key Insights

  • Using large language models can automate repetitive content tagging tasks, drastically reducing manual work.

  • Human review of AI-generated changes is critical to prevent hallucinations entering production.

  • Storing website content as markdown files simplified integrating AI-driven workflows.

  • Taxonomy clarity and standardization are necessary for LLMs to categorize content accurately.

  • LLMs can suggest useful new taxonomy tags, improving site organization beyond manual curation.

  • Command line tools and scripts enable scalable, programmable AI interactions beyond typical chat interfaces.

  • A structured multi-step process (Gather, Review, Update) effectively manages AI-assisted content operations.

  • Automating taxonomy updates requires addressing pluralization and acronym inconsistencies carefully.

  • The method is adaptable to other content management systems via API-driven tag updates.

  • Integrating AI can help resolve long-term content discoverability issues by resurfacing older valuable material.

Notable Quotes

"I estimated that it would take me around 10 hours of mind-numbing work to do this manually, so this seemed like a good use for robots."

"I’m not accessing GPT via the chat interface, I’m calling it from the Mac’s command line."

"The reason for having this review step in the middle is to avoid having LLM hallucinations make it into production."

"One of my tags was an acronym called TAOI — the architecture of information — but GPT wouldn’t know what to do with it."

"I saved the LLM proposed tags to a CSV file so I could preview all changes before applying them."

"GPT actually functioned as an assistant, not just in retagging posts, but also improving the taxonomy itself."

"The entire process took about three hours, which is a fifth of the estimated manual time."

"Use clear and obvious terms in your taxonomy; cryptic acronyms don’t help GPT."

"Be open to contributions; LLMs might suggest new tags that improve your organization."

"This approach is adaptable — the execute step could rewrite markdown or update WordPress or Drupal via APIs."

Farid Sabitov
Theme Four Intro
2022 • DesignOps Summit 2022
Gold
Ellie Krysl
Planned Right. Managed Right. Designed Right.
2023 • Enterprise UX 2023
Gold
Dan Hill
Strategic design, slowdown, and the infrastructures of everyday life (Videoconference)
2022 • Enterprise Community
Josh Clark
Sentient Design: New Design Patterns for New Experiences (3rd of 3 seminars)
2025 • Rosenfeld Community
Jennifer Kanyamibwa
Creating the Blueprint: Growing and Building Design Teams
2018 • DesignOps Summit 2018
Gold
Sarah Rink
Remote User Research: Dos and Don'ts from the Virtual Field (Videoconference)
2020 • Advancing Research Community
Jaskiran Kang
Why Community is Key to Professionalizing Design (Videoconference)
2022 • Civic Design Community
Ryan Rumsey
Business Influence Without Losing Your Soul (Videoconference)
2021 • Enterprise Community
Adel Du Toit
Get Your CFO To Say: 'Our Strategic Goal is User Obsession'
2022 • Design at Scale 2022
Gold
Brian T. O’Neill
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
2022 • QuantQual Interest Group (Rosenfeld Community)
Onur Kocan
Understanding the Strategy for Civic Design in a Complex City: Istanbul
2022 • Civic Design 2022
Gold
Tamara Hale
War Stories LIVE! Tamara Hale
2020 • Advancing Research 2020
Gold
Ron Bronson
Design, Consequences & Everyday Life
2022 • Civic Design 2022
Gold
Erin Weigel
UX Lessons from running more than 1,200 A/B Tests (Videoconference)
2024 • Rosenfeld Community
Michael Land
Establishing Design Operations in Government (Videoconference)
2021 • DesignOps Community
John Maeda
About Design Organizations (Videoconference)
2019 • DesignOps Community

More Videos

Wyatt Hayman

"Survey question volume can range from one question to up to 40, but most participants answer around 20 questions."

Wyatt Hayman

Global Research Panels (Videoconference)

August 8, 2020

PJ Buddhari

"Leonardo helps generate color palettes that meet contrast requirements, ensuring accessible themes."

PJ Buddhari Nate Baldwin

Meet Spectrum, Adobe’s Design System

June 9, 2021

Sarah Gallimore

"If we center design on people and place before technology, we create more meaningful futures."

Sarah Gallimore

Inspire Progress with Artifacts from the Future

November 18, 2022

Peter Merholz

"Developing trust means showing you understand what it takes to get something shipped, that you’re reliable, and that people can be vulnerable with you."

Peter Merholz

The Trials and Tribulations of Directors of UX (Videoconference)

July 13, 2023

Dr. Jamika D. Burge

"Feeling heard and seen by research practitioners is one of the best compliments a participant can give."

Dr. Jamika D. Burge Mansi Gupta

Advancing the Inclusion of Womxn in Research Practices (Videoconference)

September 15, 2022

Amy Marquez

"There’s been a convergence over the last years because everybody’s got a mobile device now and expects a certain kind of experience."

Amy Marquez

INVEST: Discussion

June 15, 2018

Dane DeSutter

"You cannot measure feelings meaningfully in a single interview; feelings are emergent and must be measured at scale."

Dane DeSutter Natalie Gedeon Deborah Hendersen Cheryl Platz

Beyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries (Videoconference)

May 17, 2024

Zariah Cameron

"Your breath is the most powerful thing. It moves on its own, but it’s the one thing you can control."

Zariah Cameron

ReDesigning Wellbeing for Equitable Care in the Workplace

September 23, 2024

Jessica Norris

"Inclusive design is a process involving neurodivergent people at every stage, not just an outcome."

Jessica Norris

ADHD: A DesignOps Superpower

September 9, 2022