Rosenverse
Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation

Gold
Tuesday, June 10, 2025 • Designing with AI 2025
Share the love for this talk
Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation
Speakers: Gillian Salerno-Rebic and Mark Micheli
Link:

Summary

Learn how Accenture’s GrowthOS accelerator partners with WEVO to simulate user responses at scale—cutting research time from weeks to minutes. In this session, Accenture will show how AI-powered testing of early concepts, Figma prototypes, and full journeys helps their clients identify friction, de-risk launches, and refine designs before development begins.

Key Insights

  • AI can automate about 70% of UX research tasks but human judgment remains crucial for the remaining 30%.

  • Vivo Pulse generates user insight simulations delivering 80% of actionable findings in as little as five minutes.

  • Combining AI-simulated insights with real user validation (Vivo Pro) enables fast, yet reliable UX research.

  • Accenture’s Growth OS leverages Vivo’s AI to empower both business developers and UX researchers with rapid customer insights.

  • Using AI personas, firms can discover previously unidentified user pain points and optimize faster than traditional research cycles.

  • Vivo’s AI platform is trained on over a million user research studies and a 60-million-participant panel, enhancing predictive accuracy.

  • AI-generated personas can help benchmark and score digital experiences for value, trust, and reliability across large enterprise ecosystems.

  • Synthetic insights must be integrated thoughtfully with human-centered design to avoid overreliance and maintain research rigor.

  • Vivo Pulse supports multiple languages and can simulate diverse demographic groups, aiding inclusion and reach of hard-to-access users.

  • AI-enabled rapid research helps enterprises prioritize UX efforts strategically, especially when managing multiple competing digital assets.

Notable Quotes

"I like to think of AI as a compass and not a map."

"If your users could literally sit there right next to you, and you could quickly get iterative feedback, that’s what Vivo offers."

"We can get about 80% of the way there from some of our human studies with AI simulations."

"Vivo Pulse helps with rapid iterations, while Vivo Pro validates signals with real users."

"There’s an opportunity to fill in cracks around a research practice and accelerate the work people already do."

"Accenture’s Growth OS is an internal platform powered by Vivo’s LLM used across the creative enterprise for AI-accelerated insights."

"We’ve seen about a 12% boost in conversion rates in just a few weeks with some clients using the platform."

"Synthetic users are an expansion of the human-centered design toolkit, not a replacement."

"It’s on each of us to design a process to prevent organizations from overtrusting synthetic insights before real user validation."

"This is advanced hypothesis generation putting you in the mindset and perspective-taking that good empathy always requires."

Ask the Rosenbot
Sheryl Cababa
Day 2 Panel
2024 • Designing with AI 2024
Gold
Stephen Anderson
Puzzled? How to Coordinate Humans for Complex Challenges
2021 • Enterprise Community
Ariel Kennan
Building a Design Culture
2017 • Enterprise Experience 2017
Gold
Anna Avrekh
Expert Panel: Leading in and with Research
2022 • Advancing Research 2022
Gold
Dr. Jamika D. Burge
The Future of Research: Bridging the Gaps
2021 • Advancing Research Community
Jess Greco
Creating a Basis for Change: Scaling Design Maturity
2022 • Design at Scale 2022
Gold
Emily Williams
When UX Research and Institutional Racism Collide: A Case Study
2021 • Advancing Research 2021
Gold
Sara Asche Anderson
Not Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy
2024 • Enterprise Experience 2020
Gold
Sarah Alvarado
How to make UX research leadership more effective [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Sean Fitzell
Craft of User Research: Building Out Jobs to be Done Maps
2021 • Advancing Research 2021
Gold
Jay Bustamante
Navigating the Ethical Frontier: DesignOps Strategies for Responsible AI Innovation
2023 • DesignOps Summit 2023
Gold
Nick Lewis
Designing and building low-carbon websites independently
2025 • Climate UX Interest Group
Alla Weinberg
How to Build and Scale Team Safety
2024 • DesignOps Summit 2020
Gold
Jemma Ahmed
Theme 2 Intro
2024 • Advancing Research 2024
Gold
Tricia Wang
Spatial Collapse: Designing for Emergent Culture
2024 • Enterprise Experience 2020
Gold
Sha Hwang
The First Fifty Years of Civic Design
2022 • Civic Design 2022
Gold

More Videos

Jack Behar

"Designers and developers work from the same source of truth, promoting pixel-perfect parity and consistent user experience."

Jack Behar

How to Build Prototypes that Behave like an End-Product

December 6, 2022

Sarah Kinkade

"Transformation is new ways of thinking and eventually doing; we won’t have all the answers at the start and that’s okay."

Sarah Kinkade Mariana Ortiz-Reyes

Design Management Models in the Face of Transformation

June 8, 2022

Emily DiLeo

"Don’t decide on the solution before you understand the problem space."

Emily DiLeo Maria Taylor

Stronger Together: Lessons Learned from UX Research Ops

September 24, 2024

Simon Wardley

"Strategy as a service: you just type in a URL and it will generate a strategy based on nothing whatsoever."

Simon Wardley

Maps and Topographical Intelligence

January 31, 2019

Jonathan Fairman

"We’re not studying products anymore; we’re studying experiences in ecosystems."

Jonathan Fairman Kevin Johnson

Integrating generative AI into enterprise products: A case study from dscout

June 5, 2024

Sarah Brooks

"We’ve seen reflections from you all through Slack throughout the conference."

Sarah Brooks

Theme Three Intro

November 18, 2022

Marc Fonteijn

"The more experienced you are, the more satisfied you tend to be with your salary; it can almost be double compared to beginners."

Marc Fonteijn

First Insights from the 2025 Service Design Salary(+) Report

December 4, 2024

Charles Lee

"Workshops often reveal gaps in documentation, which is a spicy take but true."

Charles Lee Jennie Yip

Building a New Home for the Atlassian Design System

October 22, 2020

Louis Rosenfeld

"We want you to be able to pay attention, no need to take notes because we will provide sketchnotes, recordings, and resource lists."

Louis Rosenfeld

Founder’s Welcome

December 6, 2022