How DesignOps Helped Enable Wall Street to Work Remotely
Summary
COVID-19 forced nearly the entire global financial community to work remotely. Screen real estate was dramatically reduced, as traders transitioned from multiple 4K monitors on a trading floor to a single laptop screen in their home office. The design solution—adapt the Bloomberg Terminal experience to fewer smaller screens—was straightforward. Executing that solution required UX-led collaboration, organization, and cross-functional commitment from product, engineering, and sales, all in a very short period of time. View the session recording
Key Insights
-
•
Sustainable urban development requires active community involvement.
-
•
Technology can facilitate better resource management in cities.
-
•
Case studies from Los Angeles and Copenhagen show effective sustainability practices.
-
•
Engaging citizens leads to more innovative solutions.
-
•
Green spaces are crucial for urban health and community well-being.
-
•
Collaboration between stakeholders is key to urban sustainability.
-
•
Smart technologies can help monitor environmental impacts effectively.
-
•
Policy changes should reflect community needs and environmental goals.
-
•
Urban sustainability can drive economic growth when planned correctly.
-
•
Future cities must focus on resilience and adaptability to climate change.
Notable Quotes
"Sustainability is not just about the environment, it’s about community."
"We need to harness the power of citizens to make real change."
"Technology is a tool, not a solution in itself; it needs human input."
"When we engage people in the planning process, they take ownership of their city."
"Green spaces are not luxuries—they're necessities for urban life."
More Videos
"Leadership is enabling people to become empowered to achieve what they are set to achieve."
Anna Avrekh Dr. John Pagonis Klara Pelcl Sina SchreiberExpert Panel: Leading in and with Research
March 10, 2022
"The UX field's expansion leads to pushback—people ask why researchers talk about areas owned by others like OCM."
Taylor KlassmanShaping the Next Era of UX Research: Collaborative Forum
March 11, 2025
"Research tells stories data alone cannot, helping stakeholders understand customer feelings."
Dr. Jamika D. Burge Steve Portigal Alba Villamil Sam LadnerThe Future of Research: Bridging the Gaps
July 29, 2021
"Technology that includes everyone, especially those from vulnerable populations, ensures that what gets built will work for everyone."
Marisa BernsteinIt Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing
December 9, 2021
"The goal is that design systems become the way that we do work, just like when you do Agile, you don’t talk about it—you just do it."
Dan Mall“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales
October 2, 2023
"I challenge all of us to pull back from self-congratulations when we hear talk of extractive practices."
Chris GeisonTheme 1 Intro
March 9, 2022
"Sounding authentically like you, while professional, is more engaging than robotic business writing."
Bruce GillespieLearning from journalism: Balancing impactful communication with compassionate storytelling
March 13, 2025
"We all want to design for scale, but empathy alone is sometimes a shortcoming when thinking about scale."
Nancy DouyonWe'll Figure That Out in the Next Launch: Enterprise Tech's Nobility Complex
June 15, 2018
"Our job as innovation managers is to build the playgrounds where people play—designing the built environment to complement policy and sustain future generations."
Liz EbengoThe Burden on Children: The Cost of Insufficient Post-Conflict Services and Pathways Forward
December 4, 2024
