Summary
COVID-19 forced nearly the entire global financial community to work remotely. Screen real estate was dramatically reduced, as traders transitioned from multiple 4K monitors on a trading floor to a single laptop screen in their home office. The design solution—adapt the Bloomberg Terminal experience to fewer smaller screens—was straightforward. Executing that solution required UX-led collaboration, organization, and cross-functional commitment from product, engineering, and sales, all in a very short period of time. View the session recording
Key Insights
-
•
Digital media can facilitate social connections that enhance emotional well-being.
-
•
Excessive use of social media is linked to higher rates of anxiety and depression.
-
•
Digital literacy is important for understanding the psychological impacts of online interactions.
-
•
Curated online interactions can lead to a more positive mental health experience.
-
•
Setting boundaries around media consumption helps protect mental health.
-
•
Awareness of the algorithms that govern social media can empower users.
-
•
Practicing self-reflection when engaging with media can promote healthier habits.
-
•
Community support through online platforms can be beneficial.
-
•
The impact of media varies based on individual personalities and circumstances.
-
•
There is a growing need for strategies that integrate mental health support with digital engagement.
Notable Quotes
"Digital media can be a double-edged sword; it has the power to connect us but also the ability to isolate us."
"Understanding the algorithms that drive our feeds can help us take control of our mental wellness."
"We need to educate ourselves on digital literacy to mitigate the risks associated with online platforms."
"Setting boundaries in our media consumption is crucial for mental health."
"A meaningful online interaction can often outweigh a hundred shallow connections."
"It's not just about what we consume; it's about how it makes us feel and how we engage with it."
"Community support, even in the digital space, can profoundly affect our sense of belonging."
"Mindfulness in our online activities can lead to a healthier relationship with technology."
"Each person's experience with digital media is unique; there’s no one-size-fits-all approach to managing it."
"The conversation around mental health needs to be ongoing, especially as technology continues to evolve."
More Videos
"A good story that people can retell is key for global communication, even if it distorts a bit."
Adam Cutler Karen Pascoe Ian Swinson Susan WorthmanDiscussion
June 8, 2016
"Developing trust means showing you understand what it takes to get something shipped, that you’re reliable, and that people can be vulnerable with you."
Peter MerholzThe Trials and Tribulations of Directors of UX (Videoconference)
July 13, 2023
"Governance isn’t about choking creativity, it’s about putting bounds and clarity that enable purposeful collaboration."
Lisa WelchmanCleaning Up Our Mess: Digital Governance for Designers
June 14, 2018
"Every small action contributes to a larger impact in the fight against climate change."
Vincent BrathwaiteOpener: Past, Present, and Future—Closing the Racial Divide in Design Teams
October 22, 2020
"OKRs are a tool for each of us to tidy our house and focus on what’s important."
Brenna FallonLearning Over Outcomes
October 24, 2019
"Linear perspective created this myth that we can see reality from a single perspective, which is the source of all misunderstanding."
Tricia WangSpatial Collapse: Designing for Emergent Culture
January 8, 2024
"We used a Python algorithm with a correlation matrix to identify meaningful clusters from survey responses."
Edgar Anzaldua MorenoUsing Research to Determine Unique Value Proposition
March 11, 2021
"We want to build teams with diverse skill sets so we can create a full picture during the knowledge creation phase."
Designing Systems at Scale
November 7, 2018
"Decades worth of agricultural data had to be thrown out because they lacked control groups and statistical rigor."
Erin WeigelGet Your Whole Team Testing to Design for Impact
July 24, 2024