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Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Gold
Friday, June 10, 2022 • Design at Scale 2022
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Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a warm-up activity, like drawing a spiral, helps participants become present and engaged.

  • Remote teaching often results in students keeping cameras off, which impacts presence and engagement.

  • Peloton inspired leadership lessons including the value of warm-ups, clear goals, compassion, collaboration, community support, and consistency.

  • Being present is critical to focus during meetings, workouts, or teaching despite digital distractions.

  • Compassion involves respecting different preferences, like some people disliking ‘high fives’ in Peloton classes.

  • Inclusion requires consistent educational opportunities beyond one-off training sessions.

  • Leaders must acknowledge external events and trauma affecting team members to create empathetic workplace cultures.

  • Intersectionality demands leaders reflect on their own privilege and share emotional labor rather than placing it all on marginalized groups.

  • Language matters; everyday phrases may be exclusionary or ableist and should be monitored and corrected.

  • Hope is a necessary quality for leadership; without it, leadership lacks direction and motivation.

Notable Quotes

"Always do a warm up before exercise, meetings, or teaching to get people ready for what’s about to come."

"The class time is your time — be present to that moment."

"Collaboration is key because I’m never alone in a Peloton class, even at 4:30 in the morning."

"We have to acknowledge where people are and where they’re coming from; identities are not monolithic."

"Trainings are useful, but they aren’t enough; consistent opportunities for education and awareness are critical."

"Top leadership must model taking an intersectional approach through investments and actions."

"It’s not the responsibility of marginalized groups to do all the work educating others on their experiences."

"Watch your language — many everyday words are ableist, exclusionary, and offensive to marginalized communities."

"Do you have hope for the future? If not, you should reconsider being a leader."

"Accessibility and inclusion need to be part of every designer’s role, not just a specialist’s job."

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