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"Collaboration should include stakeholders often not traditionally represented, like marketing, sales, and customer support."
Angelos ArnisNavigating the Rapid Shifts in Tech's Turbulent Terrain
October 2, 2023
"Interviewing for design ops needs a special toolkit that shows how to present your skills and prepare effectively."
John Calhoun Rachel PosmanBring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
"Turning the company’s view of design from tactical to strategic is like turning a super tanker—it takes a long, wide arc."
Alfred KahnA Seat at the Table: Making Your Team a Strategic Partner
November 29, 2023
"No matter how good I think I am at my job, it doesn’t make me a good parent."
Dan WillisEnterprise Storytelling Sessions
June 3, 2019
"Design ops professionals need to embrace their role as agents of change, supporting others but often facing resistance."
John Maeda Alison RandAbout Design Organizations (Videoconference)
May 13, 2019
"I learned I had to stop asking questions and start telling them what I was thinking, then say tell me what you think."
Anat Fintzi Rachel MinnicksDelivering at Scale: Making Traction with Resistant Partners
June 9, 2022
"Temporary, quick, and sometimes rough artifacts have a lifespan just long enough for the conversation they enable."
Uday GajendarThe Wicked Craft of Enterprise UX
May 13, 2015
"We were really forming a community of people who I like to call maybe design ops curious."
Kristin SkinnerTheme 1 Intro
September 29, 2021
"You might feel like one of the blind men in the story when parts of a process don’t show the whole picture. That’s why you need the full journey exposed."
Maish NichaniSparking a Service Excellence Mindset at a Government Agency
December 9, 2021
