Theme One Intro
Summary
The talk opens by reflecting on the growing community of researchers eager to learn and transform together, a theme initiated by Chris and Jim last year. It emphasizes that transformation becomes most vivid in moments of significant disruption, whether personally, organizationally, or industry-wide, such as the current economic challenges in tech. Lesan’s story about leaving research raises questions about whether organizations are prepared to evolve. Upcoming talks by Mia, Cassini, my Ed, and Caitlin will delve into responsible, radical, and inclusive research to push the craft’s boundaries. Chloe and Florence address cultural intersections and speculative futures, illustrating how transformation occurs through dialogue when diverse groups meet and bend new paths together. The speaker urges participants not only to absorb knowledge but to embrace transformation as a way of life, blending personal growth with professional evolution for deeper, sustained impact.
Key Insights
-
•
Transformation in research is heightened during periods of personal, organizational, or industry upheaval.
-
•
Lesan’s departure from research highlights the tension between individual change and organizational willingness to adapt.
-
•
Responsible, radical, and inclusive research approaches represent deeper transformations of the research craft.
-
•
Conversation between different groups fosters transformation by creating paths neither party would take alone.
-
•
Cultural and futurist perspectives, like Chloe’s and Florence’s, expand the ways transformation is understood and practiced.
-
•
Practicing transformation in life makes it easier and more authentic to integrate it into research work.
-
•
Transformation is not only a goal but a continuous process of bending and turning with difference.
-
•
Engagement beyond passive listening—such as interactive conversations in cohorts and Slack—amplifies transformation.
-
•
Transformation involves openness to new ways of being, knowing, doing, working, living, and breathing.
-
•
Taking notes or sketching ideas is encouraged but openness to the experience and challenge is paramount.
Notable Quotes
"Transformation research is a transformative force."
"In times of great upheaval, possibilities for transformation become more alive."
"Lesan left research and what the organization chooses to do next is up to them."
"Conversation converts — with or alongside, it means bend or turn."
"When difference comes together, something new emerges neither could have traveled alone."
"If we practice transformation as a way of life, it’s easier to practice it in our research work."
"It’s so much harder to not practice transformation outside and then suddenly switch gears at work."
"Open yourself up to the ways of being, knowing, doing, working, living, and breathing of others."
"We’re going to laugh, learn, listen, and maybe take some sketch notes."
"I hope that today you are transformed."
Or choose a question:
More Videos
"Online, our bodies become transparent, reducing barriers and allowing for more intimate and open collaboration."
Surya VankaUnleashing Swarm Creativity to Solve Enterprise Challenges
June 10, 2021
"Most people joined us with tactical asks but the conversations became strategic."
Patrick Boehler Madison KarasThe service shift: transforming media organizations to create real value through design
November 19, 2025
"The complexity of automating marketing content for agents varies because some want hyper-personalized brand content while others prefer general automation."
Andreas Huebner Amy Takata Craig BrookesWhat Is It Like To Be Part of The UX Team at Compass?
March 11, 2021
"About 12% of teams consider the design ops role not necessary, often because the teams are very small."
Patrizia Bertini Alexandra Mengoni LeónPushing DesignOps’ Influence into New Global Markets
September 9, 2022
"IBM Design Thinking is about collaborating around artifacts and frameworks, not prescribing the process teams must follow."
Phil GilbertA Consistent Culture of Design
May 14, 2015
"Gene AI can really help to speed up synthesis moments connected to textual content generation and navigation."
Yulya Besplemennova[Demo] Stress-testing GenAI in user research synthesis
June 4, 2024
"Video conveys trust and lets you see those purposeful pauses."
Sarah RinkRemote User Research: Dos and Don'ts from the Virtual Field
June 11, 2020
"In this context, sometimes slower is actually faster because it allows going deeper and unlocking more meaningful insights."
Mujtaba HameedThe new horizon of ethnography: using AI to unlock the full potential of in-person research
March 11, 2026
"Freedom dreaming is dreaming about a system that is free from today's oppression."
Sheryl CababaLiving in the Clouds: Adopting a Systems Thinking Mindset
June 6, 2023