Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
When asked, I’m sure many people would point to something visual about design systems. In reality, most of the work and so the effort that can make these projects succeed or fail is unseen – the people bit. For many organisations, design systems present a challenge in terms of structure, delivery, and how to define value. Designing these unseen structures and pipelines can enable the great work everyone always wanted to do – while being communicative and collaborative in ways we’ve not done before.
Key Insights
-
•
Design systems are about the relationships between people, components, and contexts, not just UI artifacts.
-
•
Many teams adopt design systems by default without clearly defining the problems they intend to solve.
-
•
Measuring design system success by consistency or efficiency is challenging without baseline metrics.
-
•
People and interpersonal communication are the hardest and most critical part of design system success.
-
•
Centralized, federated, and hybrid design system team structures each have unique challenges around responsibility and resourcing.
-
•
A design system requires continuous community engagement and feedback loops to stay relevant and valuable.
-
•
Governance through documented decisions (like architecture decision records) prevents repeated mistakes and confusion over time.
-
•
Design debt is inevitable and must be intentionally managed and communicated within the context of the design system.
-
•
Design systems enable creativity by offloading repetitive work, freeing teams to solve higher-level problems.
-
•
Successful design systems depend on humility and a focus on empowering users rather than the ego of creators.
Notable Quotes
"Design systems aren’t just artifacts, it’s about the relationships between people and those artifacts."
"Everyone seems to have a design system, but it’s rarely clear why or what problem they’re really solving."
"You can’t just drop a design system in and expect everything to magically get better."
"The hardest part of design systems is always the people bit, the interpersonal stuff."
"A centralized design system team further removed from product teams creates difficult resourcing and responsibility questions."
"Communities around design systems need ongoing engagement; it’s not a one-off project."
"Your job with a design system is not to make the best components, it’s to help your peers do great work."
"Design debt is not a dirty word, but it must be recognized, managed, and paid off."
"Governance means capturing decisions transparently so you don’t repeat the same mistakes."
"If the people using your design system aren’t enjoying it, the system has already failed."
Dig deeper—ask the Rosenbot:















More Videos

"UX online benchmarking offers a fast and efficient way to identify strengths and weaknesses compared to competitors."
Daniela Magaña Flores Ariane Rahn Jeff Ephraim BanderAhead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
March 10, 2022

"AI tools can do the entire process of qualitative analysis at the click of a button."
Savina HawkinsHarnessing AI in UXR: Practical Strategies for Positive Impact
March 26, 2024

"Restoration is not just about replanting trees; it’s about rebuilding entire ecosystems."
Alex Hurworth Bonnie John Fahd Arshad Antoine MarinDesigning a Contact Tracing App for Universal Access
October 23, 2020

"We’re indexing individual concepts or insights to help find connections instantly rather than relying on whole reports."
Matt DuignanHITS, Microsoft's internal human insight system: From research library to living body of knowledge (Videoconference)
July 16, 2019

"The only form of ethical persuasion that exists is when the goals of the persuader are aligned with the goals of the persuading - Tristan Harris."
Craig VillamorDesign Systems for Ethical Design (Videoconference)
January 26, 2023

"Think of UX as risk mitigation, not a zero-sum game, and share the risk with your stakeholders."
Ovetta SampsonTurning UX Passion into Real Product Influence
June 7, 2023

"UXers want a seat at the table, and executives want KPIs to measure against. How do you bridge the gap?"
Rima Campbell Amrit S BhachuIncrease Productivity and Drive Business Impact
September 24, 2024

"Not being a people manager means I’m kind of an objective third party who can help with career conversations."
Amy Gawronski ZuccaroAdvice for DesignOps Employee #1
September 29, 2021

"We have to move into radical participatory research where researcher is community member."
Victor UdoewaBeyond Methods and Diversity: The Roots of Inclusion
March 26, 2024