Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Designing insight sharing with self-directed learning principles helps stakeholders engage in ways that suit their roles and goals.

  • Starting insight sessions with emotional or feelings check-ins enhances human connection and primes participants for productive engagement.

  • It is important to distinguish whether insights are shared to build awareness or drive action, as each goal requires a different context and facilitation style.

  • Blending synchronous and asynchronous collaboration in insight sharing allows quieter participants to contribute and surfaces richer conversation threads.

  • Sharing research reports for pre-reading and commenting before live sessions leads to more meaningful discussions and buy-in during meetings.

  • In virtual environments, emotional literacy and reading the room require new approaches since traditional physical cues are missing.

  • Involving stakeholders early in research planning and explicitly naming their input in reports increases their sense of ownership and engagement.

  • Focusing research communication on the most important and influential stakeholders rather than all possible audiences improves relevance and uptake.

  • Using digital collaboration tools, such as digital sticky notes and comments in shared documents, democratizes participation in insight discussions.

  • Intentional design of insight sharing journeys—from gaining clarity to enabling strategic action—supports stakeholder needs and organizational goals effectively.

Notable Quotes

"Change is the only constant, and it is really true right now."

"Self-directed learning means tailoring insights around stakeholders' strengths, needs, and interests so everyone can use them to get their jobs done."

"I literally do a feelings check-in, asking people how they are feeling before sharing insights to connect on a human level."

"Zoom fatigue is real, so sometimes moving from synchronous to asynchronous collaboration in the same session helps everyone engage."

"Instead of reading through every slide in a meeting, I send the report out for comments ahead of time to create a more discussion-focused session."

"Everyone loves to see themselves reflected in the research—they want to see their questions answered and named in the report."

"The loudest voices usually get heard the most, so asynchronous commenting helps surface quieter but important perspectives."

"You don't have to have everyone read the entire research; focus on the most influential stakeholders for better impact."

"Designing the context—the why and how of your insight sharing—is critical to ensure insights are heard and acted on."

"Caring for people emotionally during insight sharing equals people being able to show up and be productive."

Ask the Rosenbot
Daniel Gloyd
Designing Warmth
2025 • Rosenfeld Community
Jemma Ahmed
Theme 2 Intro
2022 • Advancing Research 2022
Gold
Tracy McGoldrick
IBM User Experience Program—The What, Why and How (Videoconference)
2021 • Advancing Research Community
Sahibzada Mayed
Cultivating Design Ecologies of Care, Community, and Collaboration
2023 • DesignOps Summit 2023
Gold
Ovetta Sampson
Research in the Automated Future
2022 • Advancing Research 2022
Gold
Sarah Sgarlato Pierini
From Passion to Execution: A Story of Evolving Research Maturity at LinkedIn
2022 • DesignOps Summit 2022
Gold
Lada Gorlenko
Theme 3: Introduction
2021 • Design at Scale 2021
Gold
Margot Bloomstein
Fostering Trust in Your Brand and Beyond (Videoconference)
2020 • Enterprise Community
Amy Thibodeau
Opening Keynote: Process and Ambiguity
2019 • DesignOps Summit 2019
Gold
Hugh Dubberly
Problems with Problems: Reconsidering the Frame of Designing as Problem-Solving (Videoconference)
2019 • Enterprise Community
Steve Portigal
War Stories LIVE! Steve Portigal
2020 • Advancing Research 2020
Gold
Uday Gajendar
Theme Four Intro
2023 • Enterprise UX 2023
Gold
Bria Alexander
Opening Remarks
2021 • Design at Scale 2021
Gold
Dominique Ward
The Most Exciting Time for DesignOps is Now
2022 • DesignOps Summit 2022
Gold
Max Gadney
Assessing UX jobs for impact in climate
2024 • Climate UX Interest Group (Rosenfeld Community)
Kate Towsey
Ask Me Anything (AMA) with Kate Towsey
2025 • Rosenfeld Community

More Videos

"You’re born on third base but think you hit a triple — that’s the enterprise software delusion."

Standardizing Product Merits for Leaders, Designers, and Everyone

June 15, 2018

Simon Wardley

"If I don’t have a map, I can’t see patterns or apply context-specific gameplay."

Simon Wardley

Maps and Topographical Intelligence (Videoconference)

January 31, 2019

Sandra Camacho

"White supremacy is the belief system of the superiority of whiteness that can embed itself in algorithms."

Sandra Camacho

Creating More Bias-Proof Designs

January 22, 2025

Darian Davis

"By observing, appealing to interests, and promoting accountability, we can build empathy and respect to combat toxicity."

Darian Davis

Lessons from a Toxic Work Relationship

January 8, 2024

Fisayo Osilaja

"Using ChatGPT allowed me to elevate from a researcher to a strategist by increasing my visibility and trust in the company."

Fisayo Osilaja

[Demo] The AI edge: From researcher to strategist

June 4, 2024

Uday Gajendar

"Empowering maker culture invites everyone to be part of a collective endeavor far beyond any individual."

Uday Gajendar

The Wicked Craft of Enterprise UX

May 13, 2015

Davis Neable

"Trust is often underestimated but is critical when designers face public critique and feedback."

Davis Neable Guy Segal

How to Drive a Design Project When you Don’t Have a Design Team

June 10, 2021

Eniola Oluwole

"We stopped talking about patterns and consistency and started talking about scalability and speed to connect with stakeholders."

Eniola Oluwole

Lessons From the DesignOps Journey of the World's Largest Travel Site

October 24, 2019

Aurobinda Pradhan

"Product managers feel design is a black box; they want visibility, transparency, and accountability on timelines."

Aurobinda Pradhan Shashank Deshpande

Introduction to Collaborative DesignOps using Cubyts

September 9, 2022