Summary
Curated from community-contributions, these brief video clips feature winning submissions from industry pros sharing their most important lessons on navigating the intersection of UX/Product.
Key Insights
-
•
User experience and product management naturally maintain a healthy tension balancing ideal UX and business priorities.
-
•
Mistakes in early product roles can serve as valuable lessons on prioritization and feasibility.
-
•
Weekly Wednesday watch parties create ongoing live user research that increases team empathy and cross-disciplinary conversations.
-
•
Having client sessions easily accessible near engineering and product spaces boosts attendance and collaboration.
-
•
Offering incentives like candy stickers and virtual options helps increase participation in research sessions.
-
•
Making research live and visible reduces recruiter workload and increases product team exposure to users.
-
•
Designers transitioning from agencies to product roles often feel under-equipped but already have key skills and mindsets.
-
•
Articulating design value through connecting user outcomes to business outcomes shifts UX from craft to measurable impact.
-
•
Framing design hypotheses and focusing on metrics aligned with user outcomes reduces fear of data measurement in UX.
-
•
Embracing data enables UX professionals to speak the language of business stakeholders, gaining influence over product strategy.
Notable Quotes
"Even if you had designed it, I wouldn’t have prioritized it."
"At best, user experience and product management work together in a healthy tension."
"Weekly Wednesday watch parties have become very compelling for the entire and extended product, UX, and development teams."
"We’ve observed conversations that don’t always happen, like an engineering director talking to a content strategist in the same room."
"Having clients always on has enabled us to take the heat off our recruiters by recruiting every other week."
"UX practitioners already have the mindset and toolkit needed to drive a product discussion forward."
"It comes down to confidence and comfort in articulating why something has value and being comfortable with scrutiny."
"By intentionally connecting user outcomes with business outcomes via a structured hypothesis, designers start considering business impact."
"Data can be our friend when we can argue for or against design decisions with real numbers."
"UX folks are empowered to make clear and confident impact decisions to the product strategy."
Or choose a question:
More Videos
"Each species lost is a thread untethered from the web of life that supports us all."
Alex Hurworth Bonnie John Fahd Arshad Antoine MarinDesigning a Contact Tracing App for Universal Access
October 23, 2020
"These brand new practitioners can bring fresh perspectives and new ways of thinking to hopefully see current problems in a new light."
Laine Riley Prokay Lisa GordonCarving a Path for Early Career DesignOps Practitioners
September 9, 2022
"Launching a design system is not a sprint, there’s no end, it’s always a continuous process."
Eniola OluwoleLessons From the DesignOps Journey of the World's Largest Travel Site
October 24, 2019
"Strategy should be continuous, circular, and evolve with every action the organization takes."
Nathan ShedroffDouble Your Mileage: Use Your Research Strategically
March 31, 2020
"Accessibility is an ongoing process where we iterate, improve, and expand, and mobile-first makes the journey easier."
Sam ProulxMobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
November 17, 2022
"Rapid research is a flexible framework for quickly executing UX research for fast and often tactical or evaluative design decisions."
Feleesha SterlingBuilding a Rapid Research Program (Videoconference)
May 18, 2023
"Culture is the most influential factor impacting people's perceptions and values today."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024
"We move here. We never actually become New Yorkers."
John DevanneyThe Design Management Office
November 6, 2017
"It’s not about the specific tool, but about how you expose people to the insights in a way that excites them."
Katy MogalBut Do Your Insights Scale?
March 12, 2021